Does anyone here have any experience with a hosted phone service? Currently our company has our own internal PBX. The problem is, management is wanting our phone service to have much more features than it currently has. So I've been looking into going VOIP for a few months. Rather than spending about $20-30,000 on a new phone system, new phones, etc, I've been looking at the idea of a hosted phone service with a local CLEC. Basically, we have a T1 in our office that goes directly to theirs where all the phone switching equipment is and we pay one monthly fee and they give us phones, phone system, etc without having to buy all the equipment ourselves.
For me, the top priority is call quality and reliability so I'm wondering if anyone has done this or is doing this and how the experience is? So far to me, it's sounding like a very good idea.
For me, the top priority is call quality and reliability so I'm wondering if anyone has done this or is doing this and how the experience is? So far to me, it's sounding like a very good idea.
