my newegg story:

During a thunder-storm, my pc went down and when it came back up it was without my liteon 12x burner (which i bought at newegg). 11 Months after purchase, I RMA'd the drive. First off, I think after 11 Months, it would be liteons responsability, not neweggs. Anyway, newegg obviously did not have 12x's around anymore, as it was about a year later. They sent me the liteon40x (and it had only been out for like 3 weeks at the time). Even better, the drive was $15 less than I paid for my origonal 12x, so the drive had a $15 check with it.
I know if you check pricewatch, you can typically find lower prices that newegg, but I would rather pay 10% more for two reasons. First off, I know that if I've got a problem they'll take care of it. Second, I prefer my funds to be in the hands of a company that treats its customers right
