@home problem...kinda slow..

[HOON96]

last few days it has been really slow...specially servers located in texas.(internetsites and CS servers) usually get about 100 or less ping now i get like 400 to 800.
anyideas?
thanks.

 

[Bumboy]

@home is getting crappy

there are times when my cable gets reallllly slow.
for instance, yesterday it took me about 5 min to load the anandtech home page

 

[bozo1]

Cable, in some/many areas, overselling their bandwith per head (local neighborhood fibre drop) even though many of the companies promised it wouldn't happen. Also, many cable companies (and DSL also!) simply have too many subscribers for the bandwidth they have to their upstream partner.

 

[HOON96]

what iam saying is....is it possible to killed in one area(ie. texas) of bandwidth but other areas i get normal?

 

[Cenalian]

Yes, it is perfectly normal. Call them and complain, they can, from what I understand, temporarily jack up the amount of information being allowed to pass through your hub.

It also isn't just @Home. It depends on the rest of the world. If you have 20000 people trying to access the same page as you, and its run off some guys home computer, its gonna be a little slower

 

[bozo1]

And to expand on that Cenalian said - yes it is quite possible to have a certain area slow. If @Home's upstream is like say, Sprint then your packets will be routed into Texas using Sprints backbone. If Sprint is having a meltdown somewhere along the way, it'll get pokey or possibly just simply not work when your traffic is routed that way. Even if @Home is multi-homed with their backbone connections (Sprint, Genuity, UUNet, etc.) the routers should route you around any meltdown but in reality it may take a while (if ever!) for those routers to realize that there is a problem before they start rerouting... all depends on how well designed their network is.

 

[Subversal]

Call them and just get a bunch of excuses. Oh its router problem, wait no we were upgrading the lines, wait we are now testing them, no no no its the damn router again. It what I've been getting. For the last few weeks from 3pm to 6pm I was getting under 200/100 for 3 whole hours! I'm lucky if I go above 1500 anytime before 2am. Still better than dial-up I guess.

 

[tigerbait]

Call them and they'll refer you to the subscribers agreement, which if you read carefully says there is no performance guarantee. If it's slow, they say it is your problem.

 

[Helznicht]

Anytime I have called about performance problems (I have Comcast@home) they always been helpful, switching me to a new node, giving me access to another news server they have running. I cant complain....

BUT I always do a "tracert www.sitenamehere.com" to find where the bottle neck is, if its outa the @home network, there really isnt much they can do about it. Thats the internet....