Raswan
Senior member
Greetings,
Feel free to tell me that I have absolutely no basis for complaint here. I have Suddenlink as an ISP, no contract, pay for 15 down and 1.5 up for around 50$ per month. Here is the situation:
1. I recently started using Crashplan to offsite backup my important documents with a couple of friends, so my internet usage has gone from an average of 80GB/month to 550GB this month.
2. I got an email from Suddenlink telling me I was over my 250GB limit, get three warnings, and this is one.
3. Until I saw that warning and inputted a valid method of contacting me to tell me about my usage (an email address), I was getting redirected from websites that I use occasionally, but not a lot (certainly not top 5), but that I imagine that suddenlink would identify as common websites to do this with. Happened with FB and youtube. May be unrelated, but thought I would mention it, since as soon as I acknowledged the fact that suddenlink was having a shitfit about my usage (by inputting an email addy) the problem went away.
4. This is the biggie. Speedtest.net shows my ping at 85 (close, but higher than normal), my dl speed at 7.3, and my ul speed at 1.3. Up looks normal, but down is half of what suddenlink's "speed tester" claims it is and about 60% of normal as far as I am concerned. HOWEVER, my pings playing BF3 have shot from a normal in the 30s to more ~300 whilst playing. Happens on multiple servers, after restarts, and shutting down all background network activity. I am not currently running crashplan.
So:
1. Is it possible they are trying to send me a message, or am I a paranoid idiot?
2. Is this legal for them to do, or does it wholly depend on user agreements?
3. If it is not, or is a gray area, do I have any reasonable way of letting them know that I know what they are doing (and proving it?) and am willing to change my ISP if they don't quit this nonsense? After all, I get three warnings, worst case scenario. So for three months they should just be able to send me scarily worded emails. Crashplan just needs one big dirty backup and then, like dropbox, syncs modified files.
I know ISPs all over have been coming up with ways to squeeze consumers who watch a lot of netflix by throttling us in the hopes of getting us to upgrade, or to modify our usage habits. Don't know if anyone has had success fighting back. But this really pisses me off, if this is in fact what they are doing. Thanks.
Feel free to tell me that I have absolutely no basis for complaint here. I have Suddenlink as an ISP, no contract, pay for 15 down and 1.5 up for around 50$ per month. Here is the situation:
1. I recently started using Crashplan to offsite backup my important documents with a couple of friends, so my internet usage has gone from an average of 80GB/month to 550GB this month.
2. I got an email from Suddenlink telling me I was over my 250GB limit, get three warnings, and this is one.
3. Until I saw that warning and inputted a valid method of contacting me to tell me about my usage (an email address), I was getting redirected from websites that I use occasionally, but not a lot (certainly not top 5), but that I imagine that suddenlink would identify as common websites to do this with. Happened with FB and youtube. May be unrelated, but thought I would mention it, since as soon as I acknowledged the fact that suddenlink was having a shitfit about my usage (by inputting an email addy) the problem went away.
4. This is the biggie. Speedtest.net shows my ping at 85 (close, but higher than normal), my dl speed at 7.3, and my ul speed at 1.3. Up looks normal, but down is half of what suddenlink's "speed tester" claims it is and about 60% of normal as far as I am concerned. HOWEVER, my pings playing BF3 have shot from a normal in the 30s to more ~300 whilst playing. Happens on multiple servers, after restarts, and shutting down all background network activity. I am not currently running crashplan.
So:
1. Is it possible they are trying to send me a message, or am I a paranoid idiot?
2. Is this legal for them to do, or does it wholly depend on user agreements?
3. If it is not, or is a gray area, do I have any reasonable way of letting them know that I know what they are doing (and proving it?) and am willing to change my ISP if they don't quit this nonsense? After all, I get three warnings, worst case scenario. So for three months they should just be able to send me scarily worded emails. Crashplan just needs one big dirty backup and then, like dropbox, syncs modified files.
I know ISPs all over have been coming up with ways to squeeze consumers who watch a lot of netflix by throttling us in the hopes of getting us to upgrade, or to modify our usage habits. Don't know if anyone has had success fighting back. But this really pisses me off, if this is in fact what they are doing. Thanks.
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