Hmmmmm......... i'm a tad stumped... HELP?

[Spooner]

I recently borrowed the ethernet cord from my GF's laptop. When I was taking it out, i accidently removed the card with it and just plugged it back in.

I guess she's claiming that her internet connection isn't working at all now. It's fine in her device manager, I even told her to uninstall it and have it reinstall by itself after rebooting, whcih she did. But still no go.

I don't know any other way to troubleshoot the thing.

What should I do?

 

[Kadarin]

If the Device Manager is reporting that the card is installed and operating properly, try checking the ip settings to see if the machine is getting a correct ip address.

 

[vi edit]

Does she have PCMCIA start/stop device icon on the toolbar? If so, have her double click it and see if the device is "started".

 

[Spooner]

Originally posted by: vi_edit
Does she have PCMCIA start/stop device icon on the toolbar? If so, have her double click it and see if the device is "started".

No, I don't believe there is one.

 

[Spooner]

Originally posted by: Astaroth33
If the Device Manager is reporting that the card is installed and operating properly, try checking the ip settings to see if the machine is getting a correct ip address.

if it isn't?

 

[Spooner]

anything else?

 

[polm]

Run IPCONFIG /ALL and post the output .

 

[Spooner]

Originally posted by: polm
Run IPCONFIG /ALL and post the output .

i will do that when i go to her place later tonight

 

[optoman]

I had a bad cable one time. It drove me crazy because the lights on the card would be on, but it would never connect. Finally tried a different ethernet cable and all is fine. Maybe that could be it.

 

[BigJohnKC]

Originally posted by: Spooner

Originally posted by: vi_edit
Does she have PCMCIA start/stop device icon on the toolbar? If so, have her double click it and see if the device is "started".

No, I don't believe there is one.

There should be a PCMCIA icon in the Control Panel. Opens the same window as the toolbar icon, IIRC.

 

[Spooner]

I tell her to renew her IP address and get this:

"The following error occurred when renewing adapter local area connection: DHCP server unreachable"

seems like she ain't even gettin an IP

 

[BigJohnKC]

Originally posted by: Spooner
I tell her to renew her IP address and get this:

"The following error occurred when renewing adapter local area connection: DHCP server unreachable"

seems like she ain't even gettin an IP

Check the PCMCIA icon in the control panel. If it says your card is runing, but you get no IP, you either have a bad card or a bad cord. Check them both on another machine, if available. You may have hosed the card by pulling it out while running, though...

 

[amnesiac]

Originally posted by: Spooner
I recently borrowed the ethernet cord from my GF's laptop.

Did you give her back the cord?

 

[Spooner]

Originally posted by: BigJohnKC

Originally posted by: Spooner
I tell her to renew her IP address and get this:

"The following error occurred when renewing adapter local area connection: DHCP server unreachable"

seems like she ain't even gettin an IP

Check the PCMCIA icon in the control panel. If it says your card is runing, but you get no IP, you either have a bad card or a bad cord. Check them both on another machine, if available. You may have hosed the card by pulling it out while running, though...

She claims not to have that option in the Control Panel....

i'm not sure, i haven't looked at the machine yet. What are the chances of the card actually getting hosed by pulling it out?

 

[Garet Jax]

Is she plugged directly into her cable modem? If so, try refreshing it before trying to get a new IP address.

 

[Spooner]

So I just did an IPCONFIG on her system and she gets an IP address fine..... and the lights on the ethernet card all indicate it's a go....

and i'm posting this from my laptop hooked up to the same connection, so it's no the wire.

Could it be her DNS Server or something?

Help! I'm stumped

 

[PsychoAndy]

Originally posted by: Spooner
So I just did an IPCONFIG on her system and she gets an IP address fine..... and the lights on the ethernet card all indicate it's a go....

and i'm posting this from my laptop hooked up to the same connection, so it's no the wire.

Could it be her DNS Server or something?

Help! I'm stumped

Hmm. You've already reinstalled the drivers for it and done quite a bit.

This may require a post in the TS forum.

-PAB

 

[Spooner]

Originally posted by: PsychoAndy

Originally posted by: Spooner
So I just did an IPCONFIG on her system and she gets an IP address fine..... and the lights on the ethernet card all indicate it's a go....

and i'm posting this from my laptop hooked up to the same connection, so it's no the wire.

Could it be her DNS Server or something?

Help! I'm stumped

Hmm. You've already reinstalled the drivers for it and done quite a bit.

This may require a post in the TS forum.

-PAB

but there's no action in there.... and she needs her connection for school

 

[Spooner]

Could it be a DNS thing?

 

[Cyberian]

Did you try switching ethernet cards?

 

[PlatinumGold]

Could it be a DNS thing?

Have you tried running the connection wizard under tools???


tools => Internet Options => Connections => Setup

 

[Legendary]

Did you try releasing before renewing?
GL

 

[Spooner]

Originally posted by: Legendary
Did you try releasing before renewing?
GL

yes, i did that

 

[Spooner]

any other insights ?

 

[Nohr]

Reseat the card or try it in the other card slot if possible.