Question HIS RX560 2gb Randomly Shutdown

[YYpang]

Hi and good day.. This is my first time posting here so bare with me..


As the tittle says. my friend rx 560 just randomly shutdown and i don't know why.. I tried turning off Link State Power Management in Advance power management under pci express and the problem still persist. Can't even finish doing sfc/ scannow.

It's not running hot as the software says only reaching 45c-50c running nothing. His using DP to VGA adaptor for the monitor.

And BTW the graphic card has no 6pin power connector.

Any tips I can do to eliminate the problem? Or his gpu has hardware problem?

Edit wrong tittle it should be "HIS RX 560 Randomly No Signal(Dropping Signal)

 

[VirtualLarry]

Can you test the card using native outputs, without the signal-conversion dongle? That might tell you whether the problem is the card, or the dongle. Try swapping cables too, maybe the cable is going out.

If it is the card, well, I'll let some of the other experts chime in.

Reducing the clock or increasing the voltage in Wattman might help.

Are you using multi-monitor at all? And this is a desktop GPU, not a laptop, right? Is it a LP card in a SFF PC? There may not be enough power budget for the card if it is powered by the PCI-E slot.

 

[Feld]

If the whole computer is randomly shutting down completely (not just a loss of display signal) when there have been no recent changes made to the system and it had been running fine for a long time until the shutdowns began, then my primary suspect would be a dying power supply.

 

[Feld]

Ah, so if it's just a loss of signal, first try updating to the latest AMD drivers. There were some bugs fixed recently that sometimes caused loss of signal on some cards.

 

[Majcric]

Hi and good day.. This is my first time posting here so bare with me..


As the tittle says. my friend rx 560 just randomly shutdown and i don't know why.. I tried turning off Link State Power Management in Advance power management under pci express and the problem still persist. Can't even finish doing sfc/ scannow.

It's not running hot as the software says only reaching 45c-50c running nothing. His using DP to VGA adaptor for the monitor.

And BTW the graphic card has no 6pin power connector.

Any tips I can do to eliminate the problem? Or his gpu has hardware problem?

Edit wrong tittle it should be "HIS RX 560 Randomly No Signal(Dropping Signal)

VGA you mean they are still around? In all seriousness if the signal is just dropping out and no driver crashing I would take a good hard look at the DP to VGA adapter. What other ports are on the card and what hookup options do you have?

 

[VirtualLarry]

Ah, so if it's just a loss of signal, first try updating to the latest AMD drivers. There were some bugs fixed recently that sometimes caused loss of signal on some cards.

Try enabling "GPU scaling" in the drivers, and possibly, setting output to "YuCbR 4:2:0".

 

[YYpang]

Can you test the card using native outputs, without the signal-conversion dongle? That might tell you whether the problem is the card, or the dongle. Try swapping cables too, maybe the cable is going out.

If it is the card, well, I'll let some of the other experts chime in.

Reducing the clock or increasing the voltage in Wattman might help.

Are you using multi-monitor at all? And this is a desktop GPU, not a laptop, right? Is it a LP card in a SFF PC? There may not be enough power budget for the card if it is powered by the PCI-E slot.

unfortunately, i can't his monitor only use vga... i tried to undervolt it no luck..

 

[YYpang]

Try enabling "GPU scaling" in the drivers, and possibly, setting output to "YuCbR 4:2:0".

i'll try that.. thank you..