hI I need help with some BSODs I've been getting

[Pierce]

I'm not sure what to do but this is what's going on. Operating system is Vista X64 Ultimate

I built this computer in January, and ever since then I'll get BSODs at random times, and I mean completely random. I'll have the system running for an entire day with no problems but then the next day I'll run it for like 20 mins and I'll get a BSOD.

Sometimes I'll literally get a blue screen saying something and at the top it says something like IRQL_LESS_EQUAL_

I run dual monitors and sometimes once screen will go black while the other turns whilte and it's stays like that. Another one is where both screens will turn black with the fans running high, and the last BSOD is that the comp will just reset for no reason.

I know most of these aren't literally BSODS, but everytime I'm back on, windows has a little box that says it was a BSOD.

Like 2 weeks ago I was getting a BSOD like every 30 minutes, and I down clocked my card and it stopped for a while but now I'm back to BSODing at random times.

One solution Windows came up with was to reinstall my video drivers.. They said my monitor was losing connection to the video card and that I should re-install the drivers.

So please if anyone has any help I'd greatly appreciate it..

specs
E8400 stock
2x2gb DDR2 800
4870 less stan stock clocks
640 gb WD Black drive

 

[Pierce]

OK my computer just reset itself and this is what windows said

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 100000ea
BCP1: FFFFFA8007E89930
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini051009-01.dmp
C:\Users\MK-PC\AppData\Local\Temp\WER-34039-0.sysdata.xml
C:\Users\MK-PC\AppData\Local\Temp\WER896A.tmp.version.txt

 

[Pierce]

ok this is the only solution windows came up with

Check for ATI Graphics Driver updates

This problem was caused by ATI Graphics Driver, which was created by ATI Technologies, Inc.. There is no solution for this problem at this time.

Troubleshooting

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A driver update, if available, might prevent this problem from recurring.

What is a driver?

A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer (for example, a video card or a webcam) will not work properly.

There are several ways of locating and installing driver updates, but it is best to let Windows do this for you. Try the first step below, which describes the process. If it doesn't produce a driver update that solves the problem, then try the remaining steps in the order given.

Check for optional third-party updates

Even if all critical updates have been installed on your computer, optional updates might be available for ATI Graphics Driver that have yet to be installed. Here's how to use Windows Update to check for and install optional driver updates:

Go online to Windows Update:

Windows Update

In the left pane, click Check for updates to see if there are any optional updates available for your computer.

If no new optional updates are available, go to step 2.

If optional updates are available, click View available updates (if you do not see this option, you might have to click Check online for updates from Microsoft Update).

Windows Update or Microsoft Update will list any updated drivers that are available for devices installed in your computer.

Select any optional updates that are listed (especially if they appear to be graphics related), and then click Install. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Try updating ATI Graphics Driver manually

If no optional PRODUCT_NAME updates were available in Windows Update, you can try updating ATI Graphics Driver manually.

Note
It's best to let Windows install drivers for your hardware automatically, as described in step 1 above.

If you decide to manually update ATI Graphics Driver, here's how to do it:

Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

In Device Manager, double-click Display adapters, and then double-click the name of the device running ATI Graphics Driver.

Click the Driver tab, and then click Update Driver.

When asked how you want to search for driver software, click Search automatically for updated driver software.

Windows will locate and install a new driver if one is available.

Check the ATI Technologies, Inc. website for driver updates


If no optional ATI Graphics Driver updates were available in Windows Update, go online to the following website to check for driver updates:

ATI Technologies, Inc.

How to manually update a driver using a downloaded file

Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

In Device Manager, locate the device you want to update, and then double-click the device name.

Click the Driver tab, and then click Update Driver.

When asked how you want to search for driver software, click Browse my computer for driver software.

Click Browse, locate where you placed the new driver on your computer, click OK, and then click Next. Windows will locate and install the new driver.

Note
If you are running the latest version of ATI Graphics Driver and are still experiencing the problem, we recommend that you contact ATI Technologies, Inc. or the manufacturer for additional information and support.

Check your computer manufacturer's website for driver updates

If ATI Graphics Driver was preinstalled on your computer, check your computer manufacturer's website for driver updates.

How do I find my computer manufacturer?

Click the Start button , type msinfo32 in the Search box, and then press ENTER. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.

Click to go online to see contact information for most computer manufacturers

How to manually update a driver using a downloaded file

Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

In Device Manager, locate the device you want to update, and then double-click the device name.

Click the Driver tab, and then click Update Driver.

When asked how you want to search for driver software, click Browse my computer for driver software.

Click Browse, locate where you placed the new driver on your computer, click OK, and then click Next. Windows will locate and install the new driver.


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[dclive]

It's telling you to uninstall the current ATI driver set and download and install the latest one from ATI.

You can also debug your own dumpfile - instructions are spelled out in my .sig.

 

[Pierce]

Ok yeah that's what I haven't done yet.

There are no new updates or anything like that.

Also how do I remove drivers? i have to use driver eraser right?

I'll also try debugging. Can you explain to me what that will do exactly?

appreciate the replym thanks.

 

[ViRGE]

Debugging is for developers, there's nothing it would do for you.

As for the matter at hand, it could be software or hardware. Drivers are a good place to start - if that doesn't fix the issue you may need to break out FurMark and/or ATITools and see if stuff starts blowing up.:Q

Cleaning out every last trace of the drivers isn't usually necessary, but it doesn't hurt. Driver Sweeper seems to be the popular thing these days.

 

[dclive]

Originally posted by: Pierce
Ok yeah that's what I haven't done yet.

There are no new updates or anything like that.

Also how do I remove drivers? i have to use driver eraser right?

I'll also try debugging. Can you explain to me what that will do exactly?

appreciate the replym thanks.

Again, the .sig explains what you need to do to figure out which driver is the problem. If there's no new driver though there's not much you can do.

Debugging is for anyone who downloads the toolset; you don't need to be a developer.

 

[theAnimal]

Catalyst 9.5 is supposed to be out this week. You could also try an older version until that's available.