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HEWLETT-PACKARD SAFETY RECALL

SFang

Senior member
Just got this today by email.
This is not a hot deal, but please allow,
it is a safety recall from HP, and I believe a lot of Anandtech
members are affected. Thanks.

HEWLETT-PACKARD/LONGWELL

SAFETY RECALL NOTICE

Due to the nature of this safety recall we are contacting all
registered customers. You will not be contacted regularly via
email from Hewlett Packard. This email is "specific to this
safety recall."

In cooperation with the U.S. Consumer Product Safety Commission
(CPSC), Longwell Electronics is recalling AC power cords shipped
with certain inkjet printers manufactured by Hewlett-Packard
Company. Our records show you may have one of the affected cords.

PROBLEM: The plug that connects the power cord to the printer may
crack, exposing live electrical contacts and presenting a hazard
for electric shock or electrocution.

PRODUCT: The recall is isolated to Longwell "LS-7C" gray two
prong power cords. The cords were shipped with certain HP Deskjet
and Photosmart printers in the U.S. and Canada from April 2001
through January 2002.

HOW TO DETERMINE IF YOUR CORD IS PART OF THE RECALL

Step #1: Do you have one of the following printers?

* DeskJet 800 series, 900 series
* Photosmart 1000 series, 1100 series, 1200 series, 1300 series

Step #2: Is your cord gray?

* If your power cord is black it is not affected by this recall.
If your cord is gray proceed to step 3.

Step #3: Identify & Inspect the power cord.

* Unplug the power cord from the wall outlet or power source.
(Do not unplug the cord where it connects to the back of the
printer).

* Once the power cord has been disconnected from all power
sources, check between the prongs of the plug and verify if the
name "Longwell" is molded or printed on the cord.

* If your power cord has "Longwell" on the plug, your cord is
affected by this recall.

WHAT TO DO:

If your cord has Longwell on the plug, stop using it immediately
and contact HP for a free replacement power cord.

Contact Hewlett Packard
http://p01.com/u.d?uETmKnYo1VnLvS=20
or at:
1-877-917-4378 24 hours a day, seven days a week.

________________________________________________________________
If you do not wish to receive any further emails from us, please
hit "REPLY" and type "UNSUBSCRIBE" as the subject line of this
message.

 
of course us AT'ers knew about this weeks ago, this is a repost. looks like HP is slow in informing its registered users, of course who registers their hardware anyway.

all my information is belong to me!
 
Jeez guys so what if it is a recall...it is nice for it be seen several times...if you had a cord and did not get notified and there was a fire or other problem....you would not be so quick to say repost...

thanks..good safety info
 


<< Jeez guys so what if it is a recall...it is nice for it be seen several times...if you had a cord and did not get notified and there was a fire or other problem....you would not be so quick to say repost...

thanks..good safety info
>>



yeep... i just saw this rite now!! just checked and mine's a freakin gray "Longwell".. =(
 


<< can i make a comment that HP sucks. thank you very much for listening. >>




My comment is that I don't think Tim Hortons coffee is as good as everyone says.
rolleye.gif
 


<<

<< can i make a comment that HP sucks. thank you very much for listening. >>



HP Rocks!
>>



HP rocks. i worked at the company that does their rma's and manufacturing. we did a damn good job, you got your system back in 3 days 99.5% of the time. i swear it.
 


<< you got your system back in 3 days 99.5% of the time. i swear it. >>



me and my comp must be in that .5% 😀

it took 4 RMAs to get my printer fixed.. its all good now..

the comp has been modded and upgraded it can barly be called an HP though....,
 


<< Jeez guys so what if it is a recall...it is nice for it be seen several times...if you had a cord and did not get notified and there was a fire or other problem....you would not be so quick to say repost...

thanks..good safety info
>>



I agree, I have 2 of those printers and I've never seen this notice before.
thanks.
 


<< or

all my information are belong to me!
>>



its all my information belongs to me.

I did not have the longwell cable.. nor did I see this information before so a repost is good every now and again.
 
ordered 2 cables last week, and arrived today. just know that they want the old cables back. they sent me a prepaid envelope and a notice to return the bad power cables in exchange. hp is aight.
 
Got cable 2 days ago, new cable is black.

What will happen if you will not return cable?
Nothing - there is no return papers with name at all, just prepaid envelope.
 


<<

<< or

all my information are belong to me!
>>



its all my information belongs to me.
>>



Whoosh! Right over your head. 😛

CK
 
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