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Here we go again (fraying Shures)

S

s44

Diamond Member
My original pair of SCL4s lasted 16 months. The warranty replacement I got is now fraying (same place -- wire in ear loop area) at 14. I'm past the two-year period, so it looks like I'm SOL unless I want to pay $109 to get yet another replacement pair -- but I paid less for these new. (Not sure what this poster did to get an exchange deal.)

Besides the breakdown, I absolutely love these earphones: sound, fit, isolation, everything. Any suggestions for a durable equivalent? Must be non-bassy.
 
scl4's aren't in production anymore, do you know what model they would offer you as a discounted replacement?
 
I think you have just cause to demand a replacement with a current model. It is a known fault, and Shure have claimed to have solved the problem on other earphones. Write to Shure customer support, and if you have no luck post back.
 
uhohs said:
scl4's aren't in production anymore, do you know what model they would offer you as a discounted replacement?
Click to expand...
Finally got around to inquiring. They said SE425s for $145.

Worth it? Durable? Should I try to get the 315 for less instead?
 
Funny, I sent my broken pair in, intending to approve the 425 deal when they called.

Instead, they just sent me a replacement set of SCL4s for free. Not bad! Hope I still qualify for the upgrade when these crap out again in 14 months. 😉
 
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