Help!

[LordThing]

I have a remote user in an all wireless office. She has a desktop, so we bought her a USB wireless NIC. It's the hawking HiGain nic (model wu36d). She had win98 on the machine but was crashing constantly. We just imaged her over to XP and set up the NIC using the built in XP wireless setup. I am getting full signal strength, ICS & Firewall is off, I am using WEP with a manual hex key. The only access point in the place is a linksys a good 30ft away.

Everything looks configured well and works well, but she gets dropped from the network every 1-5 minutes. The NIC immediately pics up the local SSID and asks to connect. If you hit connect, everything is peachy again. No other computer in the office is having this issue and we did not have this issue when she was using Win98SE.

Any Ideas? I can't have her constatly being dropped in the middle of applications. It's frustrating enough remote controling her right now, I can't imagine if this is going to be the norm for her from now on.

 

[ZeroNine8]

In her wireless network properties
disable IEEE 802.x security checkbox (mine is always checked by default on a new install)
see if this helps.

 

[LordThing]

Just tried it and was dropped again.


We tried using the hawking setup software to handle the wireless. It picks up the SSID but cannot DHCP. It just assigns a 169.254.x.x number like it doesn't see the network. I don't know if it's a WEP problem or what. We set the IP staticly and it still didn't work. We switched it back to XP handling it and it functions again but still drops you.

 

[ZeroNine8]

A friend of mine had the same problem, he upgraded router/NIC firmware and it behaved correctly, maybe that is some help.