Ok, I just got a new WD My Passport 500GB drive & hopped onto the net to download the newer drivers & stuff. Windows set up the hardware as per normal & then I went into the WD site & found this page: http://support.wdc.com/product/download.asp?groupid=218&lang=en I then followed the "WD SES Driver" link which led me to this page: http://wdc.custhelp.com/app/answers/detail/search/1/a_id/5419 FYI I am running WinXp 32-bit. Now, little confused by all this...... I assume I need to download the "WD SES Driver (32-bit)" driver but what about the "WD SmartWare Disk Image for Windows"? I downloaded the first one & started download the latter one but it is like 465MB!! What is it exactly that it is 465MB!? Then I found this one: http://www.wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfMyPassport&os=win Do I just need this update or the 465MB one? Thanks!