Question Help with Router Resetting

[flamingelephant]

I set up an Asus RT-AC5300 to help the family with better wifi coverage and faster speeds when everyone was working and schooling from home as the old one wasn't cutting it.
I'm having issues with random resets and every so often a device will be connected to the wifi, but no data will go through.
I can't paste the whole crash log here because its too long. Is there any specific info in the log that would be useful in diagnosing the problem? I've never dealt with this kind of issue before.

The log also has a ton of these in it...
Jul 8 16:21:54 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0
Jul 8 16:22:04 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0
Jul 8 16:22:14 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0
Jul 8 16:22:24 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0

Is this a problem?

 

[alexg01]

I set up an Asus RT-AC5300 to help the family with better wifi coverage and faster speeds when everyone was working and schooling from home as the old one wasn't cutting it.
I'm having issues with random resets and every so often a device will be connected to the wifi, but no data will go through.
I can't paste the whole crash log here because its too long. Is there any specific info in the log that would be useful in diagnosing the problem? I've never dealt with this kind of issue before.

The log also has a ton of these in it...
Jul 8 16:21:54 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0
Jul 8 16:22:04 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0
Jul 8 16:22:14 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0
Jul 8 16:22:24 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0

Is this a problem?

Have you checked if your router has the latest version of firmware? Outdated firmware can cause such troubles.

For request timed out, you need to make sure the connection is fine. A tracert test will check that.

WiFi connection shows request timed out

 

[flamingelephant]

Have you checked if your router has the latest version of firmware? Outdated firmware can cause such troubles.

It is up to date.

 

[fkoehler]

Just quick google found a few issues related to Asus routers. Some people resolved with a firmware upgrade.
Some people changed bandwidth to a lower spread, others forced to a manual channel.

If it were me, I'd backup the firmware and config, and if it will run Merlin, give that a whirl.

 

[aigomorla]

Jul 8 16:21:54 wlceventd: wlceventd_proc_event(490): eth6: Deauth_ind 48:8D:36:54:15:02, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0

eth6 is associated with Wifi.
You have a MAC ID as well.

It could be something on your network is not playing nice with the router.

Can you find out what device 48:8D:36:54:15:02 is?

 

[aigomorla]

doing some googlefu and thanks to @fkoehler on his other post... that MAC ID comes out as:

48:8D:36:54:15:02 | MAC address lookup report | MAC Address Vendor Lookup

MAC address lookup report page for 48:8D:36:54:15:02

macaddress.io

OUI registrations by %COMPANY_NAME% | Statistics | MAC Address Vendor Lookup

This page shows all the MAC address blocks registered by %COMPANY_NAME%. Every time a company registers a range, it should say Company Address. In most cases, these addresses are spelled differently, so we output the address for every MAC block separately.

macaddress.io

Arcadyan Corp

Its usually a IP TV, or a TV, or a Setbox of some sort..
Can you go around and dig though your stuff that is connected, and black list it or turn it off for a bit, and see if your router is still going crazy?