Help with photos on a webpage.

[de8212]

Not sure if this woudl be the best forum for this question but let me give it a shot.

My borther is having a problem view pictures from a certain website on his pc. They work fine on mine so I know it sin't the webpage itself.
When he clicks on any of the "photo" links, it opens up a smaller IE page and gives him the "page Cannont Be Displayed..." error.
WHen I looked at it I noticed it utilizes flash. I had him go to adobe.com and download flash. Although it finally installed, it took forever and he thought it froze. In the end he did say it installed.
He checked again but the error continued.
He's using XP pro btw. How can I find out if flash is installed? Anything else I can get him to try????

Thanks.



BTW the webpage is http://www.ajc.com/ .

 

[bsobel]

Does sound like a bad flash install, have him try the uninstall/reinstall routine and see if it works 'cleaner' this time.

 

[de8212]

Originally posted by: bsobel
Does sound like a bad flash install, have him try the uninstall/reinstall routine and see if it works 'cleaner' this time.

Will do. Thanks bsobel. Is there naywhere to get older Macromedia Flash versions rather than the new Adobe Flash versions????? Just curious.

 

[de8212]

Still waiting to hear from him on whether or not unistalling/reinstalling did anything.

Is there any other pages that utilitze this same flash or whatever I could get him to try to see if it works there?

Is it in fact flash??? I mean, when I right click on the links at the bottom of the windows it gives the macrmedia flash properties. Any other methods of troubleshooting?

 

[de8212]

Just a small update.

He uninstalled and reinstalled Flash with the same result. Also got him to install FireFox browser to see if it was somehow related to IE and that wasa a no-go as well.

Anything anyone here can suggest?????