I need some help please. I recently bought the Microsoft Optical Desktop Elite for Bluetooth (mouse and keyboard) and I've followed the instructions explicitly. I loaded the software, plugged in the USB dongle, and ran the "add bluetooth device" wizard for both the mouse and the keyboard. (Note: my cd has version 5.2, and as a troubleshoot, I got the newest 5.3 software for both).
When I run the add wizard for the keyboard, I tell it to choose a passkey for me, then I type in the passkey, press enter and it tells me the device has been successfully added but the device does not respond then nor after a reboot. The device is shown on the connected devices list.
As for the mouse, I ran the wizard, added the device and it finds it, but does not retain it in the list of connected Bluetooth devices. Same situation as keyboard: successful and will not respond.
I had another regular wireless intellimouse that was using JUST the XP driver (not the software) but I have since disconnected to eliminate that.
My current setup: AMD Athlon64 3200+, ASUS K8V SE DELUXE, 1 gb Patriot XL 3200 RAM, 128mb GeForce 6800 vid card, 60 GB HDD, & Windows XP w/ SP2.
The system is finding the stuff, but not configuring it. I just bought this yesterday, and want to get it working otherwise I need to know if I may have to return it BEFORE I submit the rebate.
I've tried Microsoft's site and didn't have much luck. If someone finds something, I'll be more than glad to take a look at it and try it. I appreciate any and all responses, questions, comments, etc. Thanks.
-Bossman
When I run the add wizard for the keyboard, I tell it to choose a passkey for me, then I type in the passkey, press enter and it tells me the device has been successfully added but the device does not respond then nor after a reboot. The device is shown on the connected devices list.
As for the mouse, I ran the wizard, added the device and it finds it, but does not retain it in the list of connected Bluetooth devices. Same situation as keyboard: successful and will not respond.
I had another regular wireless intellimouse that was using JUST the XP driver (not the software) but I have since disconnected to eliminate that.
My current setup: AMD Athlon64 3200+, ASUS K8V SE DELUXE, 1 gb Patriot XL 3200 RAM, 128mb GeForce 6800 vid card, 60 GB HDD, & Windows XP w/ SP2.
The system is finding the stuff, but not configuring it. I just bought this yesterday, and want to get it working otherwise I need to know if I may have to return it BEFORE I submit the rebate.
I've tried Microsoft's site and didn't have much luck. If someone finds something, I'll be more than glad to take a look at it and try it. I appreciate any and all responses, questions, comments, etc. Thanks.
-Bossman
