Help with new DVD-ROM

[headcase]

I just got a new (OEM) Toshiba SD-M1612 CD/DVD-ROM. When XP Professional
booted up it added the new hardware and said to restart the pc. Now,
when I go to Explorer the drive shows up and reports the volume label
of the cd, but won't let me explore it. If I click on it, the selector
jumps up to desktop. Device manager says it is working properly. The
Windows troubleshooter led me to do some Windows updates, but they didn't
help. The drive is on the XP hardware compatibility list, "designed
for XP" it says. The Toshiba website says that it requires no specific
manufacturers driver, it is purely plug-and-play and Windows will load
the proper driver. I uninstalled the device and repeated, and I tried
different cd's. I don't have any dvd's yet.

So I tried to explore it from my other pc on the network. It would in
fact open it, but with about a one-minute delay. I double clicked a
readme file, nothing happened, a minute later notepad opened up. That
pc has 98SE on it.

Any ideas? Bad drive? TIA

headcase

 

[Mem]

Did you check the jumper on the back of the DVD-ROM & make sure you have it at the right setting(Master,slave etc),double check your IDE lead and make sure it`s all connected right,I guess it`s possible you`ve a faulty drive but you should rule out all other options first.

Another option is try it in a different PC see if it does the same thing.

Btw headcase welcome to Anandtech forums .

 

[headcase]

Thanks for the reply. Yes the jumper is correct and I tried another
IDE cable. I forgot to bring it to work with me to try here, but
tonight I'll try installing it on my other pc with 98SE.

Jeff

 

[nealh]

do you have any cdr software ony our computer..Nero caused a problem like this for me..when I uninstalled it and rebooted and reinstalled it worked fine my cdrw..I know it did occur with a dvdrom...