Originally posted by: Nhatters
Is there a way I can e-mail Microsoft and ask them?
Depends which version of the operating system was installed. OEM versions are not supported directly by Microsoft (in other words, you would contact your OEM for support), while retail versions do include Microsoft support.
Would think the following solution a bit better approach. More a "brute force" method.
Create a new directory. Copy the contents of the original "Owner" directory to the newly created directory. Delete the original "Owner" directory, and delete any references to "Owner" on any other machines on the network (under "My Network Places", any mapped network drives, etc). Set the properties on the "Sharing" tab correctly on the new directory. Access the new (now shared) directory from another machine on the network. If shared correctly, then rename the newly created directory "Owner".
Should then have the proper settings, and yet still retain the originally desired name. Should be accessible from the other machine now with the new name ("Owner") as well.