Help with Corrupt Textures on X800GT

[Gar1ndan]

Hi all, wondered if i could ask peoples opinions on a problem. Have recently built a pc for a friend, specs are below:-

ASUS A8N-E NF4 Ultra Motherboard, Bios 1008, latest nforce drivers 6.70
Athlon 64 3000+ Venice Core
512mb ddr400 Corsair ram
Sapphire Radeon X800GT 128mb, Catalyst 5.10
Thermaltake TR2 430W psu
usual 80gb sata, dvdrw etc

All bought new, all running fine. However, in games some of the textures are appearing corrupt, the same old 'multicolored' textures thing. Only 2 games tried so far, guild wars and f.e.a.r. and it happens i both.

I know the usual cause would be overclocking or high temps, but nothing is overclocked, all stock speeds, and all were bought new so nothing has been overclocked. Have the Sapphire TRIXX application installed with the gfx card and it reports fan running at 50% and temp at about 43 degrees, up to nearly 60 under load so it can't be the temperatures either.

So far have tried updating the m/board drivers, and i did try the beta catalyst 5.10a, ut neither made a difference. Just wondered if i could ask for other things 2 try, or if sumone knows something i dont? The pc is at my friends house, so i will have to try things and post back. I have not yet checked whether the card is seated properly (as one of the things to try) and will do later, however i only built the system a few days ago and am sure it is in correctly, i have built many systems before.

I am aware that it could be a power issue also, but the psu should be ample for the system. It was given good reviews, and is a thermaltake so not some cheap unbranded psu. The system is light on extras, only one hdd and dvd, etc, no extra lighting or anything, so i was sure 430watts would be enough. The x800gt does not have an external power connector, does anyone know if this is the same for all x800gt's? I was expecting it to have one, but i guess they now have low power requirements?

It is mostly just small multcoloured textures appearing randomly, although once or twice larger corrupt area's of graphics appeared, such as the end of a gun on f.e.a.r. stretching out at strange angles, parts of the screen going grey, and on one occasion the whole scene went multicolored, which i managed to capture.

I really hope it's not a bad gfx card because we'd have to send it back and wait for a replacement

Here's the pics:-
Guild Wars - Corrupt texture on stone
Guild Wars - on another stone
Guild Wars - all over the ruins
Guild Wars - corrupt textures all over bridge
FEAR - texture on wall
FEAR - textures everywhere
FEAR - this is the best one! Impressive, most impressive!

 

[secretanchitman]

whoa! i had that with my geforce2. i clocked it down and it went away, but i also had to reinstall the games...maybe a bad install? i dont think its your PSU, and its more than enough and its high rated from what i hear. what drivers are you using?

see if you can try your x800GT in someone elses PCI-E computer (better if they have an ati card too in it) and install guild wars and/or f.e.a.r on it. also install the new cats (5.10/5.11 - sorry, am using nvidia) and see what happens. if it goes smoothly, then i *think* your drivers are screwed, or again, its a bad install. is your CPU overclocked? i dont know if that makes a difference, but if it is, clock it down to stock.

good luck! hope that helped, if any...

 

[Gar1ndan]

Cheers for the reply, like i said, nothing has been overclocked - all at stock speeds, temperature is fine and am using the catalyst 5.10, but also have tried beta 5.10a, then back to 5.10. Used catalyst remover each time, but guess i could try removing it in safe mode? run a regcleaner, any temp files etc and then try reinstall?

 

[jlbenedict]

Try the previous 5.9 drivers..

I ran across some other forum users having issues with 5.10

Your power supply should be fine..
I run a 400 watt Fortron Blue Storm powering up an X2 3800+, one sata hard drive, one dvd-r/w drive, one sound card, an Abit AN8-SLI, and a wonderful X800 GTO, running at a full 16 pipes at XT speeds, with no issues on my power supply..

 

[Gar1ndan]

Yeah i think i will. When you see it you start to think it would be more than a driver issue, but i guess its happened before with drivers so......

So in order, open case and check the card is seated properly (or remove n put back), then boot to safe mode uninstall and clean up after drivers?? Do i need to do that? Is there any ATI proper cleaning utilities? Then try the 5.9 drivers?

 

[jlbenedict]

Originally posted by: Gar1ndan
Yeah i think i will. When you see it you start to think it would be more than a driver issue, but i guess its happened before with drivers so......

So in order, open case and check the card is seated properly (or remove n put back), then boot to safe mode uninstall and clean up after drivers?? Do i need to do that? Is there any ATI proper cleaning utilities? Then try the 5.9 drivers?

I believe ATI has their own cleaning utility in the download section of their site..

Uninstall old drivers, and then perform the clean up.. then try the 5.9 drivers

I know you've mentioned it already.. but make sure you are running at stock clock speeds

 

[Gar1ndan]

Yes am going to try in the morning. I did use the catalyst uninstaller before, but will hav 2 check everythings clean anyway. And yeah, i am definately running at stock speeds so thats not it. Will post how it goes, cheers.

 

[Gar1ndan]

Ok..... i removed and reseated the card, i checked ram, i checked everything, and closed case. I know it's not the monitor or cable because it was used on a previous system with no problems right up to the moment we put the new one in.

I then went to safe mode, removed card, ran reg cleaners, cleaned up all files, and booted back to xp and tried the catalyst 5.9 drivers, no luck Did it all again and put 5.10 on and still same.

Then i opened the sapphire trixx utility and had a good look at the temperatures and settings. After a few minutes running the card does go up to about 60 degrees so more than when i checked quickly before but still fine. Then i put the fan at 100% all the time, tried fear again for a while, and it didnt go above 65, and the problem is still there so i am almost certain it isn't temperatures. Board temp stays at 40 as does system temp so not anything there either.

Does it look like it's going to be something to do with the hardware? And i'd have to send it back? Unless anyone else has any bright idea's? Wheres the person to say 'yeah just turn this off and everythings fine' ! lol

Anyone?

 

[jlbenedict]

Its been mentioned...
Do you have access to another system that will accomodate your video card? A friend nearby, etc??

If so, I would try to put your card in that system, and see if you can narrow it down to your 800GT being at fault.

The worst case scenerio is that you'll have to return the card for an RMA

 

[Gar1ndan]

Yeah well it's my friends pc, so i do have my system i can put it in. My nice, clean, running well, always looked after pc :'( I really don't want to but it's looking as if i might have to.

Edit: Ok i made a discovery I went back to my friends tonight and i decided to try playing with the settings on fear, one of the first things i tried was disabling anti-aliasing (it had been set at 2x), i played for about 10 minutes and there was no texture corruption! So i switched back to 2x again, and within about 2 minutes the texture corruption was back. So back to none, played a good while and it was fine!

So then i was confused as to why it was happening in guild wars aswell, i loaded the game, and sure enough guild wars was on 2x anti-aliasing aswell. I turned it off, played about an hour and not a single corrupt texture!

Right, so i know it's something to do with anti-aliasing but i'd now like to find out if its a driver problem or a hardware problem. I'm guessing its driver related but since i've done a clean install and tried both 5.9 5.10 and 5.10a i'm a bit worried. Surely if it was a driver problem there would be other people who had come across the same thing?

Has anyone heard anything? Or does anyone have a X800GT with latest cats and want to try it out?

Edit again: Ok i made it into a new topic now since i could better explain what was wrong. The topic can be found here - Anti-Aliasing Causes Texture Corruption On ATI X800GT?