Help with Clone CD error message

Apoptosis

Senior member
Apr 6, 2000
202
0
0
I've just recently been receiving an error message while trying to burn CD's. Message is "failed to get disc information" Burner has worked fine in the past. Also get similar messages with other burning software. Thanks in advance
 

dave127

Senior member
Nov 26, 2000
912
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0
have you tried to reinstall the drivers??? uninstall them and then do a fresh install...also, try diff software after you do this...if none of these fix it, its pretty safe to say that your burner is dead
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
do what dave said and change the software.. or even update firmware... but before you say it is dead..

can u spin up a normal cd?

because if it can read/access a normal Cd then the burner should be in working condition! :D
 

ROJAS

Senior member
Oct 9, 1999
811
0
71
I've notice that when I have multiple cd burning software on my PC at a time, I sometimes get weird things. Try uninstalling cd burning software
, then reinstall CloneCD.
 

Mltsao

Banned
Jan 8, 2001
1,280
0
0
The disk may be sratched up or your burner lens may need some cleaning (rarely that is the case).

Michael