Hello,
I need some assistance troubleshooting a very strange problem. Within the past couple of months, my PC (running XP Pro SP2) started randomly freezing without any notice. I'm not talking about a program crashing, mind you, I'm speaking of completely having to restart my computer using its power switch when this occurs because CTRL + ALT + Del doesn't even work. In short, I keep my computer as up to date as possible - Windows updates, the latest virus and spyware definitions, etc. I run AVG Free, Windows Defender, Adaware Personal and Spyboy Search & Destroy - all with the latest updates and scanned daily - and this continues to occur at random.
I thought I had the problem under control by downgrading my ATI Catalyst drivers (on a Raedon 9700 Pro) to an older version because this stopped happening for a week and a half to two weeks after doing so. However, the problem started up again yesterday and happened again today - while I wasn't even at home using my computer. When I got home at approximately 5 PM, the clock in the systray was frozen at 11:15 AM and the computer had completely locked...the mouse doesn't operate and even the numlock light doesn't go on/off when it's pressed.
I've tried just about everything I know how to do to troubleshoot this. This problem doesn't seem to occur using one program - in the situation mentioned above from today, the computer was running no active applications and still froze. My IDE 7200 hard drive was bought only a few months ago, so it's hard to believe that could be the cause. I closely monitor what runs at startup, as I know how bloated that can get, and I'm running pretty close to the bare essentials.
The only type of hardware I've bought within the past six months is a DVD recorder, which is set to master, while the existing CD-R drive I had is set to slave. I also purcahsed a Microsoft brand keyboard about a month ago, and have tried upgrading the software to the latest version and even uninstalling it completely and this still happens. I don't believe this problem coincides with the time frame of either purchase, though. Any help on this matter is greatly appreciated.
I need some assistance troubleshooting a very strange problem. Within the past couple of months, my PC (running XP Pro SP2) started randomly freezing without any notice. I'm not talking about a program crashing, mind you, I'm speaking of completely having to restart my computer using its power switch when this occurs because CTRL + ALT + Del doesn't even work. In short, I keep my computer as up to date as possible - Windows updates, the latest virus and spyware definitions, etc. I run AVG Free, Windows Defender, Adaware Personal and Spyboy Search & Destroy - all with the latest updates and scanned daily - and this continues to occur at random.
I thought I had the problem under control by downgrading my ATI Catalyst drivers (on a Raedon 9700 Pro) to an older version because this stopped happening for a week and a half to two weeks after doing so. However, the problem started up again yesterday and happened again today - while I wasn't even at home using my computer. When I got home at approximately 5 PM, the clock in the systray was frozen at 11:15 AM and the computer had completely locked...the mouse doesn't operate and even the numlock light doesn't go on/off when it's pressed.
I've tried just about everything I know how to do to troubleshoot this. This problem doesn't seem to occur using one program - in the situation mentioned above from today, the computer was running no active applications and still froze. My IDE 7200 hard drive was bought only a few months ago, so it's hard to believe that could be the cause. I closely monitor what runs at startup, as I know how bloated that can get, and I'm running pretty close to the bare essentials.
The only type of hardware I've bought within the past six months is a DVD recorder, which is set to master, while the existing CD-R drive I had is set to slave. I also purcahsed a Microsoft brand keyboard about a month ago, and have tried upgrading the software to the latest version and even uninstalling it completely and this still happens. I don't believe this problem coincides with the time frame of either purchase, though. Any help on this matter is greatly appreciated.
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