HELP!!! Strange Xbox Live issue!

ZappDogg

Senior member
Jul 18, 2005
761
0
0
Whenever I load up a game (doesn't matter what game), and go to the online matchmaking screen, I am unable to view games (COD4), retrieve updates (Madden 08), or find matches (Halo 3). I have to sign out of my profile, and back in, and then the problem is fixed. This is a MAJOR pain to have to do every time I want to play online.

I'm running the Xbox wired through a D-Link wireless router. I've tried both static and dynamic IP addresses, put the Xbox in the DMZ, and no luck. NAT tests come back fine every time.

Any thoughts? This is driving me insane.
 

purbeast0

No Lifer
Sep 13, 2001
53,764
6,645
126
hmm ... are you sure that you are even connected to live, and aren't simply logged into your profile?
 

Kabob

Lifer
Sep 5, 2004
15,248
0
76
That's sorta what it sounds like...sounds like you're not on live.

Also, if so do you have XBL Gold or are you a Silver user? Silver won't let you play multiplayer games, Gold will.
 

ZappDogg

Senior member
Jul 18, 2005
761
0
0
I'm a gold user, and can play multiplayer just fine, but I have to log out and then log back in within each game to do so.

For example: I'll start the console, and browse new demos in the marketplace. It will let me browse and download just fine. Then I'll fire up Halo 3, and my profile will be detected with proper rank, exp, etc...but when I start the matchmaking, I will get a "Information can not be retrieved from Xbox Live" message. I hit the guide button, hit X to log out, log back in immediately, restart matchmaking, and it finds matches immediately.

Every game exhibits this behavior.
 

ZappDogg

Senior member
Jul 18, 2005
761
0
0
I've only had this xbox for about a month; bought from a friend. It's done this the whole time.