Help! Random restart on Win xp Pro

manifesto

Member
Sep 28, 2004
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Hi guys, hope someone can help me out. I read some of the post regarding random restarts, though some of the symptoms are related to mine, but the solutions given does not apply.

I first experienced the random start during a game of War Craft 3. When all of a sudden game shut off with an error popped on and closed by itself before I could read it. Then comp immediately restarted by itself.

The symptom: Similar behavior repeated itself again and again whether I was trying to open up a game, running bit-torrent, or in the middle of a restart even (wth?). Eventually when I tried to start a game now, the game wouldnt even start. It says that the game could not initialize directx 8.1, when directx 9.03c was installed on my comp.

I also received another error from windows when it first loaded saying a driver has failed. The error msg also included that windows could not pin point the specific error.


Solutions I have tried:

1. I first suspected it was a boot sector virus. -downloaded the latest virus definition, scanned = nothing

2. I thought it might be a hardware issue, so I started trouble shooting my RAM. I had 3 slabs of ram installed. 2 x 256 pc3500 (GEIL) and 1 x 512 pc3500 (GEIL). Since having 3 slabs I didnt think I could possibly bust all 3 at the same time. So i interchanged each ram from my m/b. Unless all 3 are busted, the symtoms reoccured each time.

3. Thought it maybe a HDD issue. Scan disk = nothing.

4. Thought it could have been a video issue, changed the performance from full to none (from display -> settings tab -> advanced button -> troubleshoot tab). I read a windows tech support page where it suggested trying this as a poosible solution.

5. Gave up, decided to reformat my PC. Same error msg just came back when windows first started. Hasnt restarted since though, but i havent tried anythng with heavy proccessing.


So what's the deal?

I realized that most of the time when it reboots on its own is when heavy proccessing is being done. Could this mean a busted CPU or M/B? But the system also rebooted constantly in the middle of reboots, creating a constant cycle of reboots untill I unplugged the power cord. I could never figure that out and it sounds kinda funny.

I know this had been a long and tedious post, but I am running out of ideas on what could be the issue and solutions. Any1 share some light? I'd appreciate it.



 

darfur

Member
Sep 27, 2004
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My Computer -> Manage -> Event Viewer -> System.

Look for Error's at the time of reboot. Google the error code. You may have to do some digging to get your answer, but you will find it.

Since you mentioned it only seems to happen when you have lots going on, perhaps you need to upgrade your PSU?

What's in your system and what make/model is your power supply?

Other than that I'm not exactly sure what to tell you.
 

manifesto

Member
Sep 28, 2004
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My system:

amd 2000+ Proccessor
Asus 745 m/b
1 gig ram (GEIL) PC3500
160 gig quantumHDD (my other WD 120 just broke)
sony cd rw 24x
550w power magic (power supply)
ATI 9800 Pro
5 usb2 ports pci slot.


mmm I cant think of anything else right now.
I basically need an upgrade for most of my parts.
U think its my power supply short circuiting or something? The notion is not completely impossible since The case that came with it that I bought online from an unknown manufacturer turned out to be a pos. Power magic is not completely unknown but I dont believe it has a good rep.


Thanks for the input so far, I appreciate it :)
 

manifesto

Member
Sep 28, 2004
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I couldnt check for the first error now since I formatted my pc. But the one that I get at the start of windows says driver failuire but windows cannot find the specific driver for the problem.
 

darfur

Member
Sep 27, 2004
48
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Yeah...that PSU is unfamiliar to me.

But anyway, if by driver error you are reffering to it's inability to find Direct X 8.1, try going back to that isntead of 9.03c.

I'm not real sure if a reformat didn't do the trick. Have you read the game's FAQ?
 

ScrapSilicon

Lifer
Apr 14, 2001
13,625
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Originally posted by: darfur
Yeah...that PSU is unfamiliar to me.

it is to me :(...get a quality psu..Antec,Enermax,Fortron,TTi,etc. ..turn off autoreboot on your rig to get oldstyle BSOD with error message ...Start>ControlPanel>System>Advanced>
Startup&Recovery>Settings> uncheck auto restart ..apply..ok..
 

manifesto

Member
Sep 28, 2004
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It doesnt provide the exact location of the driver. I have tried changing it to 9.02b (the most prefered directx that I know of) and it had the same problem. The 8.1 directx comes up only when I try to play wc3. Apparently this problem exist outside of game play too, which is the annoying part.


I will try a different PSU. I had a feeling thats wut it may be. Considering I tried everything else and came down to either cpu, m/b or PSU. The thing that got me is rebooting in the middle of a reboot. I can understand when I do heavy proccessing that the power current is being tranfered more than it could handle. but i cant see the psu having trouble rebooting. I could be wrong.


I'll let you guys know what happens after I change my psu. I appreciate all ur help so far. Thanx.
 

cygan

Member
Sep 30, 2004
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I shall try to tell you from my experience, and you could have a look at these one by one:

1) Check the PCI cards & The AGp. Remove these cards, clean the edges with some light cleaner, clean the slots with a brush and fix them again.

2) Check the cooler fan on your AGP card. This should be rotating at a reasonable speed, and shouldnt stop or should exhibit some force when you try to stop it.

3) check the ATX connector on the motherboard and the mating connector of the PSU. I have found a slight blackening on 1 or 2 pins in previous cases. The machine worked fine, when I replaced the PSU.

4)check you AC wall connection, and the power cord fitting in your SMPS.

5) Check the exhaust fan on your PSU unit.

Hope this helps you
 

manifesto

Member
Sep 28, 2004
33
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Originally posted by: cygan
I shall try to tell you from my experience, and you could have a look at these one by one:

1) Check the PCI cards & The AGp. Remove these cards, clean the edges with some light cleaner, clean the slots with a brush and fix them again.

2) Check the cooler fan on your AGP card. This should be rotating at a reasonable speed, and shouldnt stop or should exhibit some force when you try to stop it.

3) check the ATX connector on the motherboard and the mating connector of the PSU. I have found a slight blackening on 1 or 2 pins in previous cases. The machine worked fine, when I replaced the PSU.

4)check you AC wall connection, and the power cord fitting in your SMPS.

5) Check the exhaust fan on your PSU unit.

Hope this helps you

cool this was good information. Starting to look for a a new psu. I have a feeling it might be the cheap PSU thats messing me up. we'll see. Time for shopping! Thanx 4 the help
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
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Cheap PSU... *ding ding ding* :Q

Also make sure you give your memory lots of voltage. Geil... :p Try 2.8 volts, but first get a good-quality PSU like Antec, Enermax, Fortron or PC Power &amp; Cooling. Quality is what you want first, then wattage :)
 

manifesto

Member
Sep 28, 2004
33
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Guys, I tried the new PSU (antec 450w), same problem occured. I have also tried a couple of new things since then such as updating BIOS, uninstalling sp2. I heard a rumor that ASUS board sometimes are not compatible with ATI vid cards because they never test ati with their boards only nvidia. So that could be a possible issue with my vid card. On Mon. L borrow a vid card from work and test it out if that doesnt work, I could guess that its either my mobo or my cpu fan. Perhaps overheating could have been the issue. Any1 has any preference over the heatsinks and cooling units? I heard copper is not neccesarily beneficial. Hows thermaltec as a brand?
 

Big Lar

Diamond Member
Oct 16, 1999
6,330
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Have you checked in the Boards Bios as to the temp of the Cpu in bios?
Have you checked to make sure the video card fan is in fact turning Consistently?
Have you got the Molex connector to the back of the video card?
All I can add to the great help you have gotten from the above me folks.
 

manifesto

Member
Sep 28, 2004
33
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Found my problem. I'm guess the problem started with my psu not being able to give enough juice to the motherboard for my cpu fan. The overheating on my cpu is what caused the restarts at first. Stupid me never checked the cpu temp. What would happen is that the fan would turn on at first, which I did check, but after like 15 min it will come on and off periodically. Now my cpu is completely fried. Owell I've been itchng for the 64 bit proccessor anyways, so this is my perfect excuse. :) thanx for the support you guys.


Manifesto