HELP: Problem with cable modem.

[limsandy]

I'm currently using @home service. When downloading at very fast speeds, the "pc link" light would go off and I am disconnected. The only way to go online is to restart my computer. Has somebody experienced the same problem as mine?

 

[limsandy]

bump

 

[RPatrick]

Have you called technical support for @home. They will run diagnostics on your line that may help...

 

[limsandy]

Jeez, the first thing I did was call them up. And if they can solve my problem, I wouldn't be posting messages here.

 

[limsandy]

BUMP

 

[obenton]

Try to isolate where the problem lies. Check OS event viewer for error messages; do you lose IP address?; check device manager to see if NIC is disabled; can you ping the NIC (localhost); etc.

 

[dalfollo]

a little more info needed...what's your modem? how long have you had @home? are you running a gateway router? have you visited www.practicallynetworked.com or speedcorp.com??

 

[limsandy]

Apparently, the problem is gone when I am not running mIRC. This seems weird. Does anyone knows why?