Help please my new build does not POST

MK1

Junior Member
May 16, 2014
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0
Hi all

Im new here and have a problem with my new and first build
The problem is when I put everything together i dont get any picture on the monitor
I tried all kind of variations with ram, without ram, in the chassis, outside the chassis, with the power reset connectors without them I checked all connections several times including power cable switch monitor cable

My components:

COOLER MASTER ELITE 110
I5 4590
CRUCIAL BALISTIX SPORT 1600MHZ 2X 4GB
ASUS H81I-PLUS MOTHERBOARD
BE QUIET BN221 350 WATT PSU
OLD SATA DRIVE WHICH FUNCTIONS FINE ON MY NOTEBOOK

the system does get power all the fans are working motherboard LED is green but ntohing happens basically im a bit out of ideas.
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,122
1,594
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Start with the mb outside the case with one ram chip in the slot nearest the Cpu. Don't attach a hdd or ssd for now. Double check your case connectors. Try to boot. If no joy, try the other stick of ram. If no joy, try a different video port. Wash, rinse, repeat. If still no joy after all 6 permutations, perhaps the mb shipped with an earlier version of Bios than 0803. Then you would need a different Cpu to update the Bios. While we're on the subject, check to see if some genius left the clear jumper set on the Bios reset.
 

Virgorising

Diamond Member
Apr 9, 2013
4,470
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Just to make sure.did you install the disk in from notebook and not a fresh install?

Smart question to make sure!

Are you getting POST beeps? Any beeps at all?

You are using integrated graphics, yes?

Has the screen worked normally elsewhere? What connectivity are you using for the screen?

Why are you using a notebook drive?
 
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phis6

Member
Apr 1, 2014
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(...)
the system does get power all the fans are working motherboard LED is green but ntohing happens basically im a bit out of ideas.

You might also try to remove the CMOS battery off the motherboard for a couple of minutes. Then try to turn ON the PC while the CMOS battery is removed.
 

Steltek

Diamond Member
Mar 29, 2001
3,307
1,046
136
I strongly suspect that the motherboard may require a BIOS upgrade to be compatible with your processor. Is the motherboard box annotated to show what BIOS revision was installed on the board at time of shipment?

According to the ASUS support website, you'll need at least BIOS 0803 installed to support your processor (which is a later BIOS revision than the one the board originally shipped with).
 

Ketchup

Elite Member
Sep 1, 2002
14,558
248
106
I strongly suspect that the motherboard may require a BIOS upgrade to be compatible with your processor. Is the motherboard box annotated to show what BIOS revision was installed on the board at time of shipment?

According to the ASUS support website, you'll need at least BIOS 0803 installed to support your processor (which is a later BIOS revision than the one the board originally shipped with).

Hit the nail on the head I suspect. Even on the Asus page for that chip:

*Before using the new Intel 4th Gen Core processors, we suggest that you first download the BIOS updater for new Intel 4th Gen Core Processors and then update the BIOS using this tool.
 

Steltek

Diamond Member
Mar 29, 2001
3,307
1,046
136
Probably the easiest thing to do would try to exchange the board for something like this:

http://www.newegg.com/Product/Produc...82E16813128718

He is working with an ITX-form factor setup, so that board probably wouldn't be a good choice.

If you don't have access to an older compatible processor to use in flashing the BIOS, you might want to do like ketchup says and swap the board for something else. Or, contact ASUS support and arrange an RMA swap to get a board with the most recent BIOS already flashed.

Where did you purchase your board?
 

boomerang

Lifer
Jun 19, 2000
18,883
641
126
Some good advice, some irrelevant. I would add one thing. Did you connect the four pin power connector to the motherboard?

Assuming you're able to determine the BIOS revision the board shipped with and that it is compatible with the processor you have, I would follow these steps in order proceeding if each step does not get it working.

Reset the CMOS. The procedure is on page 1-10 of your manual. For me, this is always the first step. I have "fixed" many new motherboards that would not output to the screen by doing this. BTW, this is the first step tech support would have you do.

Remove the motherboard from the case. Connect only the power connectors from the PS, one stick of RAM, a known good monitor and the processor, making sure the fan connector is connected to the correct header. Briefly short across the PWRBTN connectors as shown on page 1-17 of your manual to see if it will start.

Swap RAM slots with a single stick and then swap RAM slots with the other stick trying to start after each iteration. (It would be a good idea to check the Crucial site to ensure compatibility of the RAM you picked. Your motherboard is listed at their site. If there are doubts, you could call them. I have had sticks that were compatible from every perspective but after talking with them, the actual chips used were the problem.)

Try a known good power supply.

Most importantly report back your progress. Additionally, your experience level is a helpful thing to know.

I want to add something also. Asus "suggests" updating to the BIOS version that supports your processor. That's a vague choice of words. I'm not going to say that it will or will not fire up with your processor and an older BIOS version because I don't know. It may just be that you need the latest BIOS to take full advantage of the processor. What I'm saying is that I would exhaust every option before suspecting the BIOS version coupled with your processor is the problem.
 
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daveybrat

Elite Member
Super Moderator
Jan 31, 2000
5,791
1,006
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As mentioned already, it's almost a guarantee that the bios on that motherboard doesn't support your new Haswell i5 processor. The cpu's just came out. That motherboard's bios is probably months old.