• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

HELP! Not an april fool's joke

Status
Not open for further replies.
GrantMeThePower

GrantMeThePower

Platinum Member
At 2:48 am this morning an email came through to my account that someone has requested to change my password for my gmail account.

At 2:57am another email came through. This was from Apple. it stated that someone HAD in fact changed my password.

I didn't get these until this morning at about 9am. I tried logging into the apple store. No go. I re-reset my password and it let me in. Apparently no one actually bought anything.

What is going on? What should i do?
 
Originally posted by: GrantMeThePower
At 2:48 am this morning an email came through to my account that someone has requested to change my password for my gmail account.

At 2:57am another email came through. This was from Apple. it stated that someone HAD in fact changed my password.

I didn't get these until this morning at about 9am. I tried logging into the apple store. No go. I re-reset my password and it let me in. Apparently no one actually bought anything.

What is going on? What should i do?
Click to expand...

You shouldn't have changed your password on the same computer that probably got a virus and gave away your password in the first place.

Find a friends computer, or one at work, and go change all your passwords.

edit: and then reformat your current machine.
 
Someone cracked your password? I would find a secure computer, change all my passwords, and make sure nothing else has been hacked.
Check your email accounts first, then your financial accounts, and other accounts tied to cards/financial info.
Then run virus scan (online, Bitdefender) and resident computer virus scan, anti-spyware/malware (2 or 3 programs if possible) and possibly a boot virus scan on your computer(s).

EDIT: You can reformat, like apac said, but if you don't update any holes/vulnerabilities right away after reinstalling Windows, you might just get infected again. Slipstream service packs and updates after Windows (manual disconnect network during this) after reformat.
 
damn! well i dont know what computer had the virus, my home or work one. I can get on a different computer here at work, and then reformat my home computer.

We use Norton enterprise (or corporate?) virus scan here at work that runs a full scan daily. Could that still be the culprit?
 
There is an innocent possibility.

If your email is jim0221@gmail.com and someone with the address jim0112@gmail.com was trying to log in to their account but mistook their username and entered yours instead, then they could have triggered the password reset thing. You don't need any personal information to request a password change besides the email address, but to actually institute the change you have to answer some personal question.

Do you have the same username for your iTunes account as for your gmail account? Like, do you use your gmail address as your iTunes log in name?

Is your secret question for iTunes something that someone might guess? Perhaps your question is "What is your favourite colour?" and you answered "Blue".
 
Originally posted by: silverpig
There is an innocent possibility.

If your email is jim0221@gmail.com and someone with the address jim0112@gmail.com was trying to log in to their account but mistook their username and entered yours instead, then they could have triggered the password reset thing. You don't need any personal information to request a password change besides the email address, but to actually institute the change you have to answer some personal question.

Do you have the same username for your iTunes account as for your gmail account? Like, do you use your gmail address as your iTunes log in name?

Is your secret question for iTunes something that someone might guess? Perhaps your question is "What is your favourite colour?" and you answered "Blue".
Click to expand...

My gmail account email and my itunes email are different email addresses. My gmail is my personal one and the itunes is my work account.

As far as the personal question it was my fathers middle name.

My gmail email is my user name here @ gmail.com
 
Status
Not open for further replies.

TRENDING THREADS

Back
Top