Help - No Magenta from my Canon S820

White Widow

Senior member
Jan 27, 2000
773
0
71
Ok, I really need some help on this. Earlier this evening I was printing out some pics on my S820. Everything worked fine as it has since i got it about a month ago. At some point the print monitor software told me the Magenta cartridge (regular, no photo) was low, and since i had a replacement in my drawer, I popped it out and put the new one in. The software then suggested that I needed to run the nozzle alignment again, so I did. Everything worked fine, I made a few small adjustments, and went back to printing. But now, everything was ocming out green! I ran the nozzle check and no magenta was coming out - NONE. I ran the print head cleaner: no effcet. Ran the intense print head cleaning routing - NOTHING. I tried replacing the new magenta cartridge with the old one which had alittle ink left - NOTHING. No matter what I do, no magenta comes out. The cartridge is seated correctly and the printer software reports that it is installed and is 99% full. I tried uninstalling the printer and driver and reinstalling them, to no avail. I tied using a few difefrent ICC profiles, same thing. I really need to get this working again, so any advice would eb really appreciated. Since NOTHING is coming out, I'm sure it's something stupid casing this, but I am at wits end.

Thanks,
Aaron
 

Mem

Lifer
Apr 23, 2000
21,476
13
81
Hmm could be a bad cart,try another new magneta cart,I know with my Epson carts you must make sure you pull off the little tape before installing them.

Try running the cleaning cycle several times as well.