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Help! New system will not install windows XP (BSOD)

G

Gundam

Senior member
I'm building a new rig for my uncle, and I've noticed the following:

1.) Verifying DMI takes longer then usual.
2.) When installing Windows XP, the install is very slow. 5 minutes actually take 10+
3.) Towards the middle of the install I get the error:

Stop: c000021a (Fatal System Error)
The Windows subsystem system process terminated unexpectedly with a status of OX c0000006

What could this possibly be? Hard drive? Ram? Maybe even DVD drive?
 
Could be a lot of things, it would help if you listed all of the hardware. I would recomend running memtest, as that will test the memory. It could be caused by memory, hard drive, PSU, overheating, the motherboard, the dvd drive, or even the windows disc.
 
My system is as follows:

Soltek QBiC Barebone System (nVIDIA nForce3 250 Gb, 300w PSU)
Powercooler RADEON9600SE 128MB
CPU AMD 64 |3000+ ATHLON 64
PDP SYSTEMS DDR Memory 184-Pin 1GB PC-3200,
SEAGATE 200GB 7200
NEC ND-3500A DVD+/-RW 16x+
 
What brand is your 300w psu, that could definatly be the problem, if it's a generic brand, it could definatly be too weak for that system. What brand is it and what is the amperage on the 12v rail? You may want to go in to the bios, and bump the voltage for the ram to 2.6v or 2.7v, and run Memtest on it.
 
The PSU came with the barebones system (it's a minipc) I don't think it's the PSU because Soltek would be in a world of trouble if they shipped off their systems with a mediocre powersupply.
 
Yeah, that PSU looks like it should be plenty good enough, so I would say there's more of a chance of overheating, or memory problems.
 
If it's overheating, there isn't really much I can do. Since it's a minipc, cooling is pretty limited. Would overheating, cause the system to run really slow like that? Wouldn't it just reboot?
 
Actualy it would likely cause it to run slow, due to thermal throttling, first it slows the cpu to try and bring the heat down, then if the heat continues to rise, it will shut down.
 
I dont know why people buy these mini-pc's and expect they to be able to handle 2 hard drives set up in raid at 10,000 rpm and not have a heat problem with a top end video card. All of these things make a lot of heat. Where do you think it will go?

My computer at home I have one hard drive and the intake vent is right in front of the hard drive and I have a 12cm exhaust fan. Seems to cool off fine.

Tell us you did not overclock the RAM?

Might be the RAM. Sometimes it will load with one stick of RAM.

I think you have too many drives for that system and the power supply or the Heat is getting to it.

Try a different stick of RAM. Probably some motherboards do not handle a 1 gig stick of RAM PROPERLY. That is one thing I would have verified with the manufacturer for compatibility.

 
hi

try the following:

1. go into bios, disable any onboard networking and any onboard audio your board has. many times these will cause problems. while in bios, set all options to compatibility mode, which many boards have, or its equivalent. of course do this before you disable the onboard networking and audio.

disable LPT, SERIAL, all the unnecessary ports and anything else that is not necessary for the install.

2. remove all drives, reinstall ONLY and exclusively 1 drive, your main one you will be using to boot the computer from.

3. remove ALL peripherals except keyboard, mouse, CD/DVD drive (required for install) and video. if your keyboard / mouse are USB, make sure you have USB enabled for them in BIOS.

4. open it up a bit, perhaps remove one of the covers upfront and/or add a fan.

5. double check your ram configuration with relation to the mobo. i am not familiar with that board, but MANY times it seems different manufacturers make 4 slots for ram, and many of them have twin ram configured for slots 1-2 $ 3-4 respectively, while others have twin ram configured for 1-3 & 2-4. you have to find out which is which for your mobo and double check it. which one is yours ?

6. if you use paired ram, make sure all correct options / settings for it are enabled / disabled in BIOS.

7. install the O/S. doesnt matter if it even putis in its own generic drivers at this stage, just as long as it installs.

8. if you are STILL having same problem, remove one stick of RAM, adjust BIOS accordingly if needed, and install again.

9. if the problem persists again, try another copy of the O/S, it really might be the disk itself. if it still persists, change your hardware config. sorry, i'm outta ideas after that.

10. if your problem on this very basic and clean install is solved, then start adding things in. start by mobo & video card drivers. reboot and enable onboard options that you want to use, such as networking audio, whatever, reboot, add drivers. add rest of your peripherals, internal 1st such as teh additional HD, sound card, etc., then external.

reboot completely (hard boot) after each piece of hardware added. if something was causing the problem this will let you know what it was.

11. after install go back to BIOS and enable all the performance options you usually use. if you need an LPT or IR port, now is the time to enable it, otherwise leave em disabled, it will be better for you 🙂.


good luck.




 
This may sound silly, but would connecting the floppy drive incorrectly lead to this problem? While running memtest, I noticed that I connected the cable upside down. After fixing this, Verifying DMI took a split second rather then 10 seconds. I haven't had a chance to reinstall windows yet (been running memtest for a good 24+ hours, ram seems good) But hopefully this was the problem.
 
it might

hehe

you still have a floppy drive ? i got rid of my last one about 5 years ago, when they implemented bootable CD drives on a wide scale the floppy became absolete. it is far too small capacity wise for transferring data, and it no longer functions as a good means for mentenance.

try doing it without the floppy, disable the floppy controller entirely and disconnect the drive both power and mobo cable.

go to bios and make your CD drive bootable, then install windows straight from CD without floppy. i should have added that in the above post, i just havent realized that there may be people left still using floppys.
 
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