HELP! New A64 3200+ @ 69°C! Is this normal?

[BroadbandGamer]

I just booted up my new A64 3200+ for the first time. I'm running it on a MSI K8N Neo Planinum. The first thing I did was check the temp and it's showing 70°C right now. This can't be correct. What could be the problem or is this a normal temp for a A64? Maybe I need to flash the BIOS or I have something plugged in wrong.

Please don't tell me there was a piece of platic covering the themal pad on the heatsink! Does anyone know because I didn't remove anything.

Can anyone help me out?

Thanks,

 

[DAPUNISHER]

The retail cooler, which I presume you are using is good, and it's nigh impossible to mount wrong, so I'd guess the reading is whacked unless you have a very high case temp. There's a thread on this board in the mobo forum you can check too.

 

[BroadbandGamer]

Do you know if there was some plastic covering the themal pad? I didn't take anything off!

 

[aphex]

Originally posted by: BroadbandGamer
Do you know if there was some plastic covering the themal pad? I didn't take anything off!

Please tell me your kidding

 

[BroadbandGamer]

Please just tell me if this is or not because this is my first A64 and I didn't know!!!

 

[BroadbandGamer]

I'm not talking about the big piece of hard platic that was covering the whole heatsink. I'm asking if there was a small peice of platic on the thermal pad? Of course I removed the platic that was covering the bottom of the heatsink.

 

[DAPUNISHER]

No, not that I recall. The T.I.M. is Shin-Etsu G751 too good stuff! Just pop the lever and have a look, it's one of the few thermal pads you can reuse. I used mine twice before replacing the cooler and there's still enough for another use. BTW, touch the case, then touch the bottom of the cooler while under load, if you don't have to jerk your finger away then either you are getting thermal build-up from how much they put on there *unlikely* or it's reading temps wrong more likely.

 

[Fern]

Seems to me I keep seeing this same post all over. Do a search on this here and at THG etc., I'm sure you'll find similar posts. Seems the board doesn't report temps very well, me thinks.

 

[Fern]

For example link

He says mobo overreports temp by 20c

 

[nowayout99]

Anytime I rebooted after updating the BIOS on my MSI Neo board, the BIOS said the CPU temperature was 69/70 degrees... this wasn't accurate. When I go into Windows, or any subsequent rebooting, it reports it at around 34 degrees which is correct.

I think it's just an MSI mobo issue. Nothing to be concerned about.

 

[EngenZerO]

its a bug with the MSi K8N neo board. it does not read the cores correctly for newcastle chips. there are some beta bios out that is suppose to fix the problem, but it is still tempermental. still though, 70C is rather high.

how is the ventalation in your case?

 

[n0cmonkey]

This may be very not related, but I have a tyan board that reads the cpu temp wrong the first time I go into that part of the BIOS. If I go in, see 76C, hit esc, and immediately return it is back to a normal level. Could try that...

 

[cubanx]

I have the same board and the same issue with a AMD 3200+ Newcastle. Temps around the 60c range.

There's a thread about it in MSI's own forums with them requesting your Core ID and temps.

 

[Rob9674]

how do i find out what my core id is?

We have the same setup and i just bought my chip june 18th and at every boot up it reads like 69 degrees.
Athlon64 3200
ati X800 pro
1 gig corsair twinXMS mem
3 hard drives(All western digital raptors two 36 and one 74 gig)
6 case fans two in front two in the back, one one top and one one the side that pulls off.
ocz powersteam 520 watts supply.
msi neo platinum nforce3 mb

 

[cubanx]

Originally posted by: Rob9674
how do i find out what my core id is?

We have the same setup and i just bought my chip june 18th and at every boot up it reads like 69 degrees.
Athlon64 3200
ati X800 pro
1 gig corsair twinXMS mem
3 hard drives(All western digital raptors two 36 and one 74 gig)
6 case fans two in front two in the back, one one top and one one the side that pulls off.
ocz powersteam 520 watts supply.
msi neo platinum nforce3 mb

Unfortunately the Core ID are those numbers on top of the CPU so you would need to remove the heatsink to get them. I think mine read like 67c when I first booted to the BIOS. I took apart my system 4 times thinking I did something wrong and reapplying AS5

I'm just going to get a 5.25 fan controller bay that has temp monitoring diodes and skip the motherboard readings all together myself.

 

[Frozen7]

The how come the AT review of the board shows thecorrect temps? Are they not using the newcastle core?

 

[BaneGrievver]

You are not the only one!

Try this link out: http://forums.amd.com/index.php?showtopic=16093

I also have an Athlon 64 3200 with this mobo, and it is definately not running this hot, its just being reported like 20 degrees too high.

Download CPU-Z: http://www.cpuid.com/cpuz.php

And it will tell you the processor you have, it's more likely a Newcastle, Family F Model C

Nothing to be too alarmed about.

 

[Frozen7]

Basically you might want to download a beta BIOS from MSI (here). This is just a forum page that has the link on it so you know it's pure. Hope that helps!

 

[BroadbandGamer]

Thanks for the help guys! My CPU is a Newcastle. Apparently this is a known problem with this board and Newcastle's plus BIOS v1.1.

The heatsink isn't even very warm so I know it's not the correct temp.

 

[shamgar03]

My processor shows between 39 and 44 deg when I first boot up. I have the asus A8V with a FX-53 cpu. Is that a high temperature for the processor when I first boot up, or is that normal? It seems like if room temp is 25 degrees, that the processor would at least start at 25 degrees. I have not seen the temperature fluctuate up more the 5 degrees however, which is probobly good. It worries me because I found 3 different ways of putting on the thermal grease, which makes me wonder if I put it on right. The actual grease said to put 1 piece of uncooked rice worth (ocz platinum), the processor said 5 pieces of rice, and the heatsink manufacturer said to spread it thin, while the others said to keep it in the middle! Anyway, I have a thermaltake venus 12. Thanks

 

[imported_Interloper]

Don't be afraid to just goob the thermal grease on, obvioulsy not too thick but put a nice thin layer over the entire contact surface area. If you are using Thermal grease I have found that you can put the thermal grease on, mash the heatsink into the CPU (using the lever and moutning bracket), then remove the heatsink and wipe off any excess grease that will be squirted out from the pressure. The only thing that happens if you overgrease is that it gets messy.

As to the heat issue on the MSI boards, yes it is a known problem that the boards report temps of 20-30 degrees C too high. Follow the advice of the guy who said "touch it". Do some real-life logic checking, but I am betting that you so not have any problems.

To the question "Is there a plastic film on the thermal patch supplied on stock cooling?" I am thinking that if there was you would smell a really bad plastic burning smell that you would notice almost immediately, so you should be ok.