HELP my new Gpu isn't working

[luke224]

Basically I recently ordered a new graphics card (sapphire Radeon R9 270 2GB) to replace my current below par AMD Radeon HD 8570D integrated graphics card.
When the card came, I proceeded to install the drivers onto the computer, then turn it off and install the card. Everything seemed fine upon startup.
Until I attempted to run a game, upon opening stalker clear sky(and 3 other games) everything would be fine through the menus, until I attempted to actually play the game, then I would get lots of fuzzy dashes across the screen following onto a completely white screen, then after that the computer would reboot.
I have tried disabling the current integrated graphics through both the bios and device managers all to the same result, and I have even attempted to retry the whole process from a fresh, re-installing the latest drivers and disabling the onboard graphics card immediately after inserting the new card.

Any info that anyone would be able to give would be greatly appreciated as I just want to play something!!! Sigh

 

[Spanners]

PSU information is always a good start. Also making sure it's seated fully into the PCIe slot is worth a look.

Maybe running something like Display Driver Uninstaller and trying again is worth a shot also. Good luck.

Just some more general info Motherboard etc could help. Maybe a bios update for the board will sort it out.

Also you really want to install the card and then the drivers as the driver installation detects the card you have installed and installs the drivers appropriately.

 

[happy medium]

When he said PSU , he meant" power supply" information in case your new, and don't understand.

And welcome to the forums.

 

[luke224]

PSU information is always a good start. Also making sure it's seated fully into the PCIe slot is worth a look.

Maybe running something like Display Driver Uninstaller and trying again is worth a shot also. Good luck.

Just some more general info Motherboard etc could help. Maybe a bios update for the board will sort it out.

Also you really want to install the card and then the drivers as the driver installation detects the card you have installed and installs the drivers appropriately.

The Important spec (mostly) is as follows:

Processor
Processor AMD Athlon A8-6600K
Processor Cores 4
Processor Speed 3.9GHz (4.2GHz Turbo)
Graphics
Graphics AMD Radeon HD 8570D
Drives
Hard Drive 1TB SATA3 6Gbps
Optical Drive 24x DVD/CD Rewriter
Networking
Wired LAN 10/100/1000 Mbps LAN
Wireless LAN (WiFi) 300Mbps Super-fast Wifi
Other Specifications
Operating System No Operating System (Click here to add Windows 7 or 8)
Video Outputs VGA (D-Sub), DVI-D, HDMI
Memory 16GB
Power Supply 500W
Case CiT 1017 Black Part-Mesh Gaming Case
Motherboard Gigabyte F2A68HM-HD2 (more information here)
- HD Audio
- 1x PCI Express x16, 1x PCI Express x1, 1x PCI
- 4x back USB 2.0 ports
- 2x back USB 3.0 ports

The Power supply if it doesn't say above is 500w which is what it suggests on the gpu box cheers for the respnse anyway and I'll try the installation again thanks, Luke

 

[Attic]

This sounds like a dud card.

What happens when you try to watch a youtube video?

That will generate an increase in the GPU clock states (core/mem) and put a light load on.

 

[luke224]

This sounds like a dud card.

What happens when you try to watch a youtube video?

That will generate an increase in the GPU clock states (core/mem) and put a light load on.

Yeah I tried YouTube videos in 1080p and they all seemed to run fine
Thanks Luke

 

[Kenmitch]

Have you tried removing the drivers yet? Display Driver Uninstaller might fix it. Guess you'd have to be more careful being on 100% AMD system.

 

[luke224]

Have you tried removing the drivers yet? Display Driver Uninstaller might fix it. Guess you'd have to be more careful being on 100% AMD system.

Yeah bro cheers I'll give that a try someone has also recommended it on another thread so it must be worth giving it a go

Thanks Luke

 

[tweakboy]

When he said PSU , he meant" power supply" information in case your new, and don't understand.

And welcome to the forums.

As said before, check your PSU. You can grab speedfan or fan app of choice.

Sounds like a VRAM problem. IF your seeing lines and bunch of corrupt graphics/

Also which driver version did you install ? RMA the card and get a better one. case closed. :")

gb