Help me out, I have no sound

[supaidaaman]

Just built 2 new work stations.


Working perfectly system
ABIT p35 PRO (BIOS 14)
Q6600
8Gig ram
Geforce 8800GT 512
vista 64 fully updated
Realtek HD sound


No sound system
ABIT p35 PRO (BIOS 16
e8400
8Gig ram
Geforce 8800GT 512
vista 64 fully updated
Realtek HD sound
-Also tried ac97 in bios w/vista64 driver
-Also tried a INDEPENDENT SOUND BLASTER PCI CARD w/vista64 driver



Here is the breakdown, Both machines are complete duplicates and both run great, except the e8400 machine has no sound. Both had the same drivers, installed the same way.

I can see the levels moving in the volume properties, but I cannot hear anything through speakers or headphones.

Even when i just put in the sound blaster card, i get no sound from speakers or headphones. I can only assume its software vista.

A different bios shouldnt effect a PCI sound card right? That is the only thing different from the 2 machines. I also installed the intel chipset drivers before updating vista on the no sound pc, and the perfect one, i installed the chipset drivers after the update.

help...

 

[NoelS]

I assume the on-board sound is enabled in the BIOS? Also you can open th Realtek driver and run the tests and check the speaker settings there.

Noel

 

[supaidaaman]

After about 5 hours of work I just now managed to get sound to come out, but only when I have the speakers hooked up through the front audio port, and the box checked to mute the back port when headphones are plugged in.

The back ports do nothing at all....only that single front (green) speaker connection works. Im still lost for now, hopefully ill do some more testing tomorrow to figure out to get the back ports working .....


EDIT
as a side note.

As i was wildly ramming the speaker connection into the various ports in the back i got music to play for a brief second before it dropped out. I can only assume these problems are do to vista Realtek driver....

 

[JustaGeek]

It is more likely the hardware, not the software problem...

 

[NoelS]

supaidaaman,

Sounds like the rear ports on your computer are bad. Perhaps you need to RMA the motherboard. I don't think it's a software problem now...

If you get intermittent sound out of the rear port, perhaps you could work your speaker plug in and out of the port and get a better connection. Otherwise, RMA that mobo... If you decide to go the RMA route, ask for a Cross-ship and save some time in the transfer.

Noel

 

[supaidaaman]

The fact that i installed a pci sound blaster card (and disabled onboard sound)...and that DIDNT work either leads me to believe its vista

 

[NoelS]

supaidaaman,

Good catch! That move saved you from an RMA and more hardware diagnoses...

Now what in Vista is different between your first build and the second? I believe I'd put the same BIOS on the second machine that you have on the first, see if it could be that. Otherwise everything else is the same. right?

Noel

 

[AnonymouseUser]

Since they are identical I would suggest swapping hard drives to test the working OS on the non-working hardware, but since it's a MS OS they won't allow that.

That said, is there any way you could try another OS (XP or Linux LiveCD) on this system to verify that it isn't a hardware/BIOS issue?