Help me out-Can't get exchange working in WP7

VashHT

Diamond Member
Feb 1, 2007
3,337
1,400
136
So I'm trying to setup my work email account on WP7 and I'm running into problems. I have my email working on both android an iOS so I'm not sure what the deal is here.

So I put in the same info I was using on iOS and android and it keeps asking me to update the information because the domain is blank. I looked at our domain by going to properties on my computer, but when I enter that I get an error saying "We're having a problem with the server or your connection. Try again later."

Does anyone have any ideas what I can try to get this working?
 

Deeko

Lifer
Jun 16, 2000
30,213
12
81
Its possible you've hit your mobile device limit - if you open your Exchange OWA and go to options, there's a mobile devices section where you can see the limit and what devices are active. It doesn't give a friendly error message when you go over the limit, it just fails trying to connect.
 

VashHT

Diamond Member
Feb 1, 2007
3,337
1,400
136
Hmm I don't think it's a limit, I've set up other devices after this one and they worked fine, I just decided to try to get this working now.

I tried doing domain\username and that didn't change anything.

EDIT: I checked on my mobile devices and I have a lot on the list, I removed all the old ones and it's still no good.
 
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VashHT

Diamond Member
Feb 1, 2007
3,337
1,400
136
Nice, I got it to work by using the webmail server instead of the mobile one.