blurredvision
Lifer
Hey guys. We have a problem on one of our main computers here where I work. Before you ask, we are a small sign shop, and there is no such thing as an IT department here, so it's either I figure it out for the owners for free, or they will have to call the local comp techs and pay out the ass.
I'm not quite sure, but I'm thinking the comp might have a virus. Here's what it's doing. It's running WinXP Home (for a business, ya, I know what you're thinking, that's the first problem), and it will go through the boot procedure fine, up until it starts to load the desktop. The login screen will pop up, and I can choose either the main account, or guest, and then the background for the particular login will show, but nothing else. Just the background, no taskbar, no desktop icons, nothing. And get this, the hard drive activity light will blink contanstly. Not a patterned blink, but just a regular on and off and on like you're copying files or what not. Also, I can bring up the task manager using CTRL+ALT+DEL, but nothing looks out of the ordinary. The only thing I find odd is a winupd.exe opened by User Name "Owner". I'm not familiar with this filename at all, but that doesn't mean it's part of the problem.
Also, when I go to File, Run, I try to open things like msconfig or regedit, and they open for a brief couple of seconds, and then are closed automatically. This is why I think it's a virus. I can open them, and even click on a tab quickly before they just close out. It's like a virus purposefully is closing out anything that opens.
Thanks for any ideas guys.
I'm not quite sure, but I'm thinking the comp might have a virus. Here's what it's doing. It's running WinXP Home (for a business, ya, I know what you're thinking, that's the first problem), and it will go through the boot procedure fine, up until it starts to load the desktop. The login screen will pop up, and I can choose either the main account, or guest, and then the background for the particular login will show, but nothing else. Just the background, no taskbar, no desktop icons, nothing. And get this, the hard drive activity light will blink contanstly. Not a patterned blink, but just a regular on and off and on like you're copying files or what not. Also, I can bring up the task manager using CTRL+ALT+DEL, but nothing looks out of the ordinary. The only thing I find odd is a winupd.exe opened by User Name "Owner". I'm not familiar with this filename at all, but that doesn't mean it's part of the problem.
Also, when I go to File, Run, I try to open things like msconfig or regedit, and they open for a brief couple of seconds, and then are closed automatically. This is why I think it's a virus. I can open them, and even click on a tab quickly before they just close out. It's like a virus purposefully is closing out anything that opens.
Thanks for any ideas guys.