Ok. on 9/16 Psycho went to withdrawl money from the atm. The atm card didn't work, so he proceeded to go into the bank to find out if the magnetic strip had been demagnitized. Nope, the card was fine, but the account was frozen. Apparently, someone had opened a new account and told our bank that they knew someone that worked at a check printing company and would get their checks there.
I had ordered from this company in the spring. They require that they first order come from the bank (bank has to call and verify account accuracy). The employee didn't do this. They pulled up an old account and altered information, which just happened to be my account. However, they forgot one important thing....to change the checking account number. After printing the checks they gave them to the person who opened the account. They wrote 4 or 5 checks before realizing "OOOPS this isn't our account number." They called the bank and the bank told them to bring the checks to them immediatley. They did. The checks were shredded and our account was frozen.
We had to do without an atm card for 2.5 weeks. Without real checks for 2 weeks. Meanwhile within three days we had plans to go to San Francisco for a minivacation. We didn't have access to all of our money so we couldn't do alot while we were there. Yes, we could have wrote a counter check to the bank for cash, but then we would have to carry cash around downtown San Francisco. That isn't a good idea...no matter where you are. Travelers Checks are not readily accepted the way they use to be.
Anyway, we suffered $385 in acutal monetary damages. What do you think is justifiable for me to settle for? They offered $500.
The airplane tickets were 858 a piece. Hotel was $133 a night.
If you have any court cases or any documentation please pass it on to me. :|
BTW, the company representative that I'm talking to said the attorneys didn't know what to put down for punitive damages for the tort violations, privacy act violations and product liability violations. Any supporting cases is greatly appreciated.
I don't want to milk the company but I do want what is reasonable.
Thanks Guys, you are the greatest.
I had ordered from this company in the spring. They require that they first order come from the bank (bank has to call and verify account accuracy). The employee didn't do this. They pulled up an old account and altered information, which just happened to be my account. However, they forgot one important thing....to change the checking account number. After printing the checks they gave them to the person who opened the account. They wrote 4 or 5 checks before realizing "OOOPS this isn't our account number." They called the bank and the bank told them to bring the checks to them immediatley. They did. The checks were shredded and our account was frozen.
We had to do without an atm card for 2.5 weeks. Without real checks for 2 weeks. Meanwhile within three days we had plans to go to San Francisco for a minivacation. We didn't have access to all of our money so we couldn't do alot while we were there. Yes, we could have wrote a counter check to the bank for cash, but then we would have to carry cash around downtown San Francisco. That isn't a good idea...no matter where you are. Travelers Checks are not readily accepted the way they use to be.
Anyway, we suffered $385 in acutal monetary damages. What do you think is justifiable for me to settle for? They offered $500.
The airplane tickets were 858 a piece. Hotel was $133 a night.
If you have any court cases or any documentation please pass it on to me. :|
BTW, the company representative that I'm talking to said the attorneys didn't know what to put down for punitive damages for the tort violations, privacy act violations and product liability violations. Any supporting cases is greatly appreciated.
I don't want to milk the company but I do want what is reasonable.
Thanks Guys, you are the greatest.
