Help I cant figure this networking problem out..........

[777joee]

I posted this in the Gen Hardware and the Software fourms as well. Thanks

Ok here is the rub.

1. The computer works just fine with the dial-up modem to connect to the internet. Actiontec/Lucent chip V.90 ISA
2. I install a network card (Linksys) and connect up through a home network and I don't use the modem and everything works fine.
3. The kid goes off to college and plugs in the computer to the San Francisco State network in the dorms and everything is fine.
4. The kid moves out of the dorms and trys to hook up to internet with the dial-up modem in her new apartment and nothing. So I use my laptop to check the connection and it works fine so know the logon and password is correct. I keep getting an error message that it can't find the network.
Now mind you I have physicaly removed the network card and removed it in the device manager. I removed the modem card and removed everything from the device manager to do with the network card and the modem card.
5. I reinstalled the modem card and made sure that everything in the dial up connections was correct and still "Cannot find the network connection".
6. I pull out the modem again and install a new modem card (PCI). Still nothing but now at least the modem will dial-up and connect to the service, but if you open up IE or Netscape I get the same message, "Cannot find the network".
7. In the connections tab in Internet connections the box is checked for "Connect to the Internet with a dial-up modem.
8. Everything I can find in the book is set correct.

Help please. I don't want to do a f/disk and have to reload everything if I can help it. I'm leaving work now I will check for your suggestions later.

Thanks in advance.

System specs.

P2/350
Intel Seattle 440BX
256 Ram
Win 98 ver1 with second edition updates

 

[JackMDS]

Assuming that you reinstalled TCP/IP and checked the settings.
You checked the Windows Startup entries to eliminate strange unexplainable programs that start when Windows starts.

Go to the following page, and download the file named: sguide_default_9x.zip

SpeedGuide Generic Registry Patches.

This is a patch that supposes to set all the registry entries as it done by the win98 defaults.

If it does not help, try to refresh Windows i.e. take the original CD and reinstall Windows, usually it will refresh all the original files leaving all the settings the same.

 

[ScottMac]

May or may not help, but to get the ball rolling...

Have you done a "Windows Update" session lately?

WHen using the modem from her new apartment, does it connect and fail authentication? or does it not handshake in time? DOes the other end even answer the phone? Have you tried other (local/semi-local) phone numbers? Does it behave the same regardless of the number you dial? Have you tried the phone number (from the new apt) that you'd use from your home (long distance I s'pose, but it'd rule out the connection or modem).

If the modem dials, but fails to connect...there's a chance that the phone wiring in the new apt is crap, maybe even a swapped pair (tip/ring - red/green reversed). IF there are more than one phone jack in the apartment, try another jack.

I can't see any circumstance where you'd have to reload...it was working (unless it get's fubar'd in the troubleshooting).

Try another modem, if one is available. If you're using one with a Rockwell chipset, try one with a Lucent chipset....some work better on some lines than the other...or a USR modem...if it was working OK, then the problem is probably external to the PC.

Good Luck

Scott

 

[Woodie]

Would proxy settings from school cause any of this behavior?

 

[bubba]

Check your routing table by typing "route print" in a shell. See if things are routed improperly.