Help! I can't connect to my router (DI-524)

[Arkitech]

I'm trying to access the config page for a DLink DI-524, the default address for the router should be 192.168.0.1 but pinging it and trying to reach it through the browser does'nt work. I tried to reset the router back to factory settings by holding the reset button for 10 seconds as well as powering the unit on with the reset button depressed. Either way I still can't access the router.

Is there anything I can do to get access or is the router dead? If that's the case is there anything that can be done to repair a dead router?

 

[CalvinHobbes]

Are you connecting wireless or using a network cable?

 

[Arkitech]

I'm using a nic cable going directly from a laptop to the router. I recently tried doing an ipconfig /all but still did'nt pick up any address that would belong to the router.

 

[Engineer]

Originally posted by: Arkitech
I'm using a nic cable going directly from a laptop to the router. I recently tried doing an ipconfig /all but still did'nt pick up any address that would belong to the router.

ipconfig /all doesn't renew your IP address, it displays your current IP's for all of your network interfaces as well as DNS, etc. You need to do an ipconfig /renew to get the router to give you an IP address. If it doesn't, you may need to set your IP manually to 192.168.0.2 (or anything over than the 192.168.0.1) with a subnet of 255.255.255.0 and a gateway of 192.168.0.1.

 

[seepy83]

Just to confirm what Engineer has already told you, if you have reset your router to factory defaults, you almost definitely need to set a Static address on your PC. Almost all routers come with DHCP disabled by default.

 

[Arkitech]

Originally posted by: Engineer

Originally posted by: Arkitech
I'm using a nic cable going directly from a laptop to the router. I recently tried doing an ipconfig /all but still did'nt pick up any address that would belong to the router.

ipconfig /all doesn't renew your IP address, it displays your current IP's for all of your network interfaces as well as DNS, etc. You need to do an ipconfig /renew to get the router to give you an IP address. If it doesn't, you may need to set your IP manually to 192.168.0.2 (or anything over than the 192.168.0.1) with a subnet of 255.255.255.0 and a gateway of 192.168.0.1.

I'm not trying to get an IP from the router, I'm trying to access the routers config page to verify if it's working or not.

 

[geokilla]

Try this. Unplug router. Hold reset for 30 seconds, plug in the power while holding reset, continue to hold reset for another 30 seconds, wait for like a minute. If it still doesn't work, get a new router or RMA.

I had a DI-624 before and it was nothing but problems. I got disconnected every 2 minutes with it.

 

[Engineer]

Originally posted by: Arkitech

Originally posted by: Engineer

Originally posted by: Arkitech
I'm using a nic cable going directly from a laptop to the router. I recently tried doing an ipconfig /all but still did'nt pick up any address that would belong to the router.

ipconfig /all doesn't renew your IP address, it displays your current IP's for all of your network interfaces as well as DNS, etc. You need to do an ipconfig /renew to get the router to give you an IP address. If it doesn't, you may need to set your IP manually to 192.168.0.2 (or anything over than the 192.168.0.1) with a subnet of 255.255.255.0 and a gateway of 192.168.0.1.

I'm not trying to get an IP from the router, I'm trying to access the routers config page to verify if it's working or not.

The way that you worded the above line, it sounded like you were trying to use the router's DHCP to renew your IP address (possibly to see if it were working). If you were simply wanting to view your IP address of the PC, the ipconfig /all would be what you needed. However, until you get an IP on the 192.168.0.xxx range with a subnet of 255.255.255.0, you're most likely not going to see the router config page.

What IP was assigned to your PC when you typed ipconfig /all ???

 

[alevasseur14]

Originally posted by: seepy83
Just to confirm what Engineer has already told you, if you have reset your router to factory defaults, you almost definitely need to set a Static address on your PC. Almost all routers come with DHCP disabled by default.

Really? Since when? I've set up dozens of SOHO routers and they've all been set to DHCP. I guess they've all been Linksys or Dlink so maybe other brands leave DHCP off?

OP - Hold the reset button for 30 seconds, unplug the router while still holding the reset button for another 30, plug back in still holding for another 30 and release. (30-30-30) That's the trick for Linksys routers but it might help here as well. Good luck!!!

 

[Engineer]

Originally posted by: alevasseur14

Originally posted by: seepy83
Just to confirm what Engineer has already told you, if you have reset your router to factory defaults, you almost definitely need to set a Static address on your PC. Almost all routers come with DHCP disabled by default.

Really? Since when? I've set up dozens of SOHO routers and they've all been set to DHCP. I guess they've all been Linksys or Dlink so maybe other brands leave DHCP off?

OP - Hold the reset button for 30 seconds, unplug the router while still holding the reset button for another 30, plug back in still holding for another 30 and release. (30-30-30) That's the trick for Linksys routers but it might help here as well. Good luck!!!

I've reset many routers and all (Linksys, Dlink, Belkin, Asus with and without stock firmwares) and all had DHCP enabled by default, so I tend to agree with you on that one.

 

[mc866]

+1 on the 30-30-30, it miraculously raised my Dlink DGL-4300 from the dead once.