Help! - I can RECEIVE email, but not send!

GunsMadeAmericaFree

Golden Member
Jan 23, 2007
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1 month or so back, I registered with inbox.com because I read that they have sophisticated challenge-response systems in place to stop spam. 80% of what I get each day is spam, and I'm sick of it, so this sounded like a potential replacement for my Unix based pine shell, which I've been using on dialup for 14 years. (it has no spam blocking whatsoever)

I recently read that they were setting up pop email access, so you could use programs like Eudora to do email offline, then connect for a short time to send and receive.

I followed the directions and set this up. I thought it was working when I got a test email I sent from my other account in the Eudora inbox.

Later, I found that for some reason, I can receive, but not send emails. I do fine on the inbox.com webmail - no problems there. However, I was really looking forward to being able to compose email offline, since I am on a limited time per day of dialup - 5 hours a day.

So, I wrote inbox and asked why this might happen. Here is what they said:



SUPPORT ANSWER(10/24/2007 9:18:29 pm):
If you are unable to send/receive emails using Inbox.com account via Email Client, then please try to do Telnet test first to check if there is a connection with any of the SMTP Port 25, 465 or 587 and POP3 Port 110.


1/ click on the Start button,
2/ then click on the Run,
3/ type in the box the word "telnet" and press enter - new window will be opened,
4/ type in "open my.inbox.com 25" OR "open my.inbox.com 587" OR "open my.inbox.com 465" and press enter and wait until you will be displayed by any response,
5/ also check the connection with port 110 - type in "open my.inbox.com 110" and press enter, wait until you will displayed by any response.

If any error message comes back (connection failed), it is necessary to contact your internet service provider (ISP) to ask for help.

I did all of the telnet tests, and all worked EXCEPT for the first one "open my.inbox.com 25" - it would never connect.

My dialup ISP is VTISP.com - they don't provide pop email with the dialup account, mostly because they don't want to deal with support questions. It's ultra cheap - $3.25 a month for 150 hours. However, now I'm wondering if I was wrong to think that I would be able to use Eudora.

Is there a chance that VTISP actually has something switched off that won't let me use Eudora? I'm currently stuck with 1 way email - in only! Kind of annoying when people can write to you, but you can't answer!

Thanks for any insights you might have