Help? FOOD POISONING! Japanese Restaurant, sushi.

[DaShen]

Originally posted by: Mwilding
Write them a letter saying that you would glady refund their money for the meal as you would not expect anyone to have to pay for a meal that MIGHT have been tainted. Request a copy of the medical report for "your insurance company's files". You either made the problem go away or it is legitimate enough that you should suck it up.

Good advice.

 

[Gooberlx2]

There's inherent risk in eating sushi. It IS uncooked fish afterall.

Besides, it could have been something else they ate that day. But, to express his condolences, offer a free dinner for the family.

 

[Strk]

Originally posted by: DaShen

Originally posted by: Mwilding
Write them a letter saying that you would glady refund their money for the meal as you would not expect anyone to have to pay for a meal that MIGHT have been tainted. Request a copy of the medical report for "your insurance company's files". You either made the problem go away or it is legitimate enough that you should suck it up.

Good advice.

Yeah, it sounds like a pretty polite way of saying "prove it"

 

[UDT89]

i assume he has warnings on the menus about eating undercooked meats, fish, etc?

if so he's covered. all the sushi places by me have those warnings

 

[GasX]

Originally posted by: Strk

Originally posted by: DaShen

Originally posted by: Mwilding
Write them a letter saying that you would glady refund their money for the meal as you would not expect anyone to have to pay for a meal that MIGHT have been tainted. Request a copy of the medical report for "your insurance company's files". You either made the problem go away or it is legitimate enough that you should suck it up.

Good advice.

Yeah, it sounds like a pretty polite way of saying "prove it"

I am the master of the polite fvck you. The nicer I appear to you, the more likely I am fvcking with you.

 

[fire400]

Originally posted by: dethman
if noone else got sick the guy has no case. just refund the money and be done with it.

yeah, what's the sick guy gonna do, protest!? leave them be..

 

[JS80]

Originally posted by: Gooberlx2
There's inherent risk in eating sushi. It IS uncooked fish afterall.

Besides, it could have been something else they ate that day. But, to express his condolences, offer a free dinner for the family.

yea...except he had a cooked dish (eel) and a non-fish dish (CA roll)

 

[thescreensavers]

Mabye they dont wash there hands

 

[forfor]

My uncle has a sushi joint in Sweeden (and they have more restrict food/health laws) and his menu states something in line of "sushi may contain raw fish, which may cause bla bla for certain people" to cover his ass from health regulators... i hope your friend has somethign similar on th emenu...

 

[Kaieye]

How do you know that the person ate something earlier (or after the Sushi) and got sick by that?

This would be very hard to prove...

 

[randay]

my stomach hurts.

 

[chambersc]

Originally posted by: dirtboy
This is not legal advice or investment advice.

Your 'friends' should really consider if they want to go to court. Their losses could be much higher. It may be easier for them to consult their attorney and perhaps offer a refund, so long as the family signs a letter agreeing not to sue or deflame the business.

Because frivolous lawsuits are rampant, and there's no way to say this family didn't get food poisoning from bacteria that touched what they ate, I would encourage the owners of the restraunt to look into asset protecting what they have to prevent it from being easily taken.

:roll:

 

[Lithium381]

People convince themselves that they got sick off of something they ate even though as noted above, it takes days to appear. When i worked at a pizza place we had someone call about getting sick on a hawiian pizza......errr????? the ham is precooked, not to mention fired up to 400 degrees in the oven.....i refunded his money and told him never to call us again

 

[fitzov]

They claim to have been food poisoned and contacted the restaurant by email demanding some action.

Do not reply to email.

 

[Brainonska511]

Originally posted by: fitzov

They claim to have been food poisoned and contacted the restaurant by email demanding some action.

Do not reply to email.

Good point. Respond only to certified mail.

 

[madeupfacts]

Request medical record etc i think. Should probably do some stuff to protect urself from being sued. But think of it this way, if they do not sue, then they probably do think that it is ur fault 4 teh food poison. i dont think anyone go through that much trouble for just a free meal.

 

[Corporate Thug]

apology + refund + signed statement that customer will not pursue any other action

 

[bonkers325]

refund the cost of the food, not the alcohol... assuming the alcohol was bottled of course.

 

[minendo]

Originally posted by: Lithium381
People convince themselves that they got sick off of something they ate even though as noted above, it takes days to appear. When i worked at a pizza place we had someone call about getting sick on a hawiian pizza......errr????? the ham is precooked, not to mention fired up to 400 degrees in the oven.....i refunded his money and told him never to call us again

This is not true. Food poisoning can occur as quick as 15 minutes. It all depends on the microorganism responsible.

As for the pizza example, food poisoning could still occur depending on how the product was handled post-cooking, the true final cook temp (ie the ham no way in hell reaches 400 degrees), and the environment the pizza was placed in prior to delivery.

 

[minendo]

Originally posted by: JS80

Originally posted by: J0hnny
I have a friend that owns a nice Japanese Restaurant. Their restaurant passed all health inspections and does not have any records of food poisoning.

A family of 4 who came in 3 weeks ago claims to have been food poisoned. This was their order:

Eel roll (cooked)
California Roll (no fish)
and some alcoholic drinks (most of the cost of the bill)

They claim to have been food poisoned and contacted the restaurant by email demanding some action.

Other customers who ate on the same day (regulars) were contacted and no one had any problems. Today the owner received a dispute claim from the credit card company and the customer is refusing to pay.

What should the owner do next? They have never had a problem like this before.

LOL if i were the restrauranteur i would go to court and make it publicized because there is no way in hell someone gets food poisoning from eel and california roll. it was probably off their dirty bacteria infested dish they ate a home meal from.

They could have easily gotten food poisoning from any of those dishes.