I'm the network admin for a small school district. About 725 PC and about 2500 users. I'm sick of spending my days troubleshooting PCs. Currently each buildings librarian is the first line of defense and they are doing a pretty good considering that they have no tech training. I figure maybe if I buy them all A+ books and we get together once a week or so and tear apart PCs, maybe they will become more knowledgeable and perhaps they can even become certified.
Has anybody seen any of the A+ books? I'm looking at A+ Certification Success Bonus Pack but hoped to hear some opinions of people that have actually used some of these. I need something that is going to explian what a com port is, not just say you need to know Com1 and Com3 use IRQ2 (I think that's right, heck It will probably be a good refresher for me).
Has anybody seen any of the A+ books? I'm looking at A+ Certification Success Bonus Pack but hoped to hear some opinions of people that have actually used some of these. I need something that is going to explian what a com port is, not just say you need to know Com1 and Com3 use IRQ2 (I think that's right, heck It will probably be a good refresher for me).