Help, can't install RAD 7500 on my machine!

[Bitek]

I have a Asus P3b-f (440bx) and I can't get the 7500 I jsut bought to install the drivers. As they begin to install I immediately get an error which reads" the display drivers are not compatible with the display drivers" or something like that, then it closes the program.

I can't find anything that says the 7500 is incompatible with my mb, and I couldn't find any answers on the ATI tech support site (and I called ATI, was put on hold for 30 min (on a long distance call no less !!!) then was cut off, so no help there.) I even downloaded the newest drivers and tried these after the drivers that came with the package didn't work.

What do I do, just return it then?

EDIT: I even tried this on a reformatted HDD with fresh install of win98se, no luck.

 

[DieHardware]

Did you let windows pick it up as a standard PCI display adapter first and then run the ATI driver install?

 

[jammin]

hmm...I have an Asus P3B-F and just installed a 7500 lastnight and had no problems. I also installed on a fresh format, Win98, P3-850, 256 MB Ram. As DieHardware stated did you let windows "find" it before installing the drivers? I had a voodoo once that would not install unless I installed DX-7 and the monitor drivers first though. Good luck, jim

 

[Bitek]

 

[Bitek]

I did a fresh install on a reformatted disk and allowed the default vga drivers to install. Everything so far is working correctly. I install dX 8.0 successfully and go to install drivers. I've done this a few ways, but mostly run the autoinstall from ati. the multimedia and hydravision installs itself, but always when it gets to the drivers I get the same incompatibility error message.

Update: I bought thsi card while building a new sys, the new one was supposed to inherit my old card, an ATI rage 128 card (which I just successfully installed the same way) but I tried the Radeon in the new sys, it gives me the same error. Again a fresh install of win98 & dx8.0. The MB is a ECS k7s5a, Sis chipset, (so I'm guessing the prob is not with my MB.) I can't see anything I'm doing wrong.

Unless anyone has a better idea, I'll try returning it to newegg and try another one....

 

[sash1]

the display drivers are not compatible with the display drivers

LMAO!

kind of a contradiction wouldn't you say?

~Aunix

 

[anime]

is your vga card sharing any irq with other device?
Just another suggestion--ditch win98 and upgrade to w2k or winxp. I did that a long time ago and never look back.

 

[Spikesoldier]

I thought the 7500, 8500, and 8500DV only supported the Latest 3 Microsoft OS's (WinME Win2000 WinXP).

 

[jammin]

<< I thought the 7500, 8500, and 8500DV only supported the Latest 3 Microsoft OS's (WinME Win2000 WinXP). >>




7500 Specs

 

[Spikesoldier]

Evidently I was thinking of the Radeon 8500 DV I just ordered. Sorry for the Mix-Up.

 

[vlieps]

Move the card (whatever You might have in there) from the 1st PCI slot (closest to AGP) to another one. This can help sometimes since the IRQ of the 1st PCI slot is shared with the AGP port. Or read Your mobo manual, it clearly states what is sharing what with what. But I am sure all ASUS boards have it like that - 1st PCI with AGP. Just a try, maybe helps...
So, just leave the 1st PCI slot empty.

 

[Bitek]

I tried it on two different machines, one a new one with no pci cards installed (the ecs k7s5a, but does have on-board audio and nic enabled.) Neither does my asus machine have a pci card in the 2nd pci slot. Both machines work with the older rage 128 card I have, but won't install drivers for the display adapter The ATI site lists this as a problem with win 2k, but nothing for win98. ( tried that fix anyway and didn't work...)

think I'm going to send it back to newegg and get another one or something else...


BTW, if it were an IRQ conflict, why would it the not allow the drivers to install, yet the card works fine with default vga drivers?