Help. Can't check my rogers@home email with router hooked up!

[jagr10]

I recently connected a smc7004abr router so that i would have internet on both of my computers. The problem is that i can't check my email anymore. It gives an error. Is there some setting i'm supposed to adjust somewhere? please help. thanks!

 

[archmage]

Your problem is probably that you need to enter the actual host names for your email server.

@Home (for example) tells people to use mail as the host name for pop3 and smtp. Unfortunately, this is not a full qualified name and it does not work from behind a firewall or router. In my case, the actual server is mail.rdc1.ga.home.com. If you are with them, yours will be something similar.

 

[Dunbar]

Ya, to get the fully qualified server hook your computer directly to the cable modem, open up a dos window and type "ping mail" and "ping news" to get the full names. I've also had to hook to the modem directly to sign up for more e-mails and a web page, kinda sucks.

 

[gopunk]

<< Your problem is probably that you need to enter the actual host names for your email server.

@Home (for example) tells people to use mail as the host name for pop3 and smtp. Unfortunately, this is not a full qualified name and it does not work from behind a firewall or router. In my case, the actual server is mail.rdc1.ga.home.com. If you are with them, yours will be something similar. >>



hmm, mine works fine with just &quot;mail&quot; and i have a router.

 

[jagr10]

i have to disconnect and connect directly to the modem to check that? that sucks. there should be a way around that. BTW, i'm with rogers@home.

 

[sharkeeper]

Make sure you have the provider's domain name suffix under DOMAIN in your barricade router. This will allow abridged names like mail and news to work.

Cheers!