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HELP ASAP Please! System will not boot after crash

K

kjacobs

Senior member
I have a PC running Win98. Tried to install a Logitech game pad and the system locked up while the software was trying to locate the device. SO I turned it off. When I try to reboot, windows tries to load but when almost done the mouse locks up and the hourglass sits there.

I have a startup disk, and Norton Rescue zip disk but they don't seem to help. Please give me advice on this 50 pound doorstop!

Ken

Am writing this on my other PC which has internet access.
 
The ONLY way to get into Safe Mode is with the Norton Rescue zip disk. If I use the startup floppy it only goes to an A: prompt.

But to answer your question, I AM able to boot up in Safe Mode. I checked the Device Manager to see if anything was weird like it still showing the game pad. The choices by type and by connection are grayed out which is odd. Also if I check the IRQs it lists all the IRQs in use but they are all by "unknown devices". Also there are some "?" bu Other Devices which are the zip drive, a PCI ethernet adaptor, and a PCI multimedia audio adpator.

I checked the software in Add/Remove Software but the game pad software is not listed. I tried the other day to install the game pad and was able to get a normal boot after I removed the software. Don;t see how to do it now.

Does any of this make sense? Safe mode means it bypasses some drivers so I assume something is messed up with that?

Ken
 
The stuff about the choices being grayed out and the interrupts being used by "unknown devices" I guess was due to being in Safe Mode. Norton rescue has a "full" type of boot that went okay. That fixed the above siutations.

However under this Norton "full" mode, I got yellow exclamation marks in the Device Manager for:

- Creative Niscellaneous Devices: Creative Multimedia Interface
- Zip drive
- Sound, video controllers: Creative Soundblaster Live Series (the sound card where I had the game pad plugged into).

Please advise.

Ken
 
After about six hours of frustration, I let Norton restore a registry; then when it booted up I restored one I had made just this morning. We'll see.....

Ken
 
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