I'll try to make this short, but I figured you all should know what's been
going on lately. I will stress this is to be kept off the forums, I don't
want this discussed publicy so I hope you will all respect my wishes.
A little over a month ago we started losing some of our management clients.
Wasn't a big deal as sometimes some go and more sign up. We had 5000 servers
we were managing for people so it wasn't expected to be a problem. But it
seems some staff members have been working overtime, in the last month
someone or some people in this company have been working out deals with
management clients to get them to leave us and go to other companies (yes we
know which companies). When it came time for renewal most people never
bothered to pay their bills or respond, others cancelled. Out of 5000
servers we were managing 30 days ago there are only about 600 left.
With no way to find out who has been doing this I've been forced to fire 90%
of the local staff, only the long time friends and trusted core staff remain
at this time. This is the reason for a lot of the delays around here and for
this you have my sincerest apologies.
Unfortunately this has also created another problem. Due to the sudden loss
of about $400,000 income from these clients that decided to go elsewhere to
save a few bucks and others still with overdue payments it's creating a
financial bind. Luckily we have credit etc but I obviously cannot use it all
up and let things slide. I've covered most expenses already however there
are a few other things that need to be taken care of. Since the management
clients have been reduced and so has the staff that saves a lot of our
future expenses but I want to make sure we can still cover everything.
Here's where you all can help.
For the next few months I'll need to suspend all buy one get one free
contracts. At this time if you could all make one months payment we can
avoid any problems. Continueing to pay monthly for the next 2-3 months will
also allow us to build up a decent profit margin where we can then honour
the buy one get one free contracts while avoiding any financial issues. All
accounts will be credited with the extra time, plus a bit more for your help
in resolving this matter. I've worked hard the last 2 years to build this
company and I'd hate to see it come crashing down on my head just when we
were finally starting to get somewhere.
I'd also like to hire a few more new staff and get responses and resolutions
to problems back to the lightening fast speed they used to be.
At this point we need at least a few thousand tonight to avoid any service
issues and to resolve the cpanel issues on some servers (my apologies to
those with cpanel license problems as well, I thought I'd paid all those
bills but it seems a few were buried a half dozen pages back and I wasn't
aware of it). After that we have a little time but will still need funds
coming in to make sure we stay within the lines of our financing. If even
half of you can pay one month on your servers this will not only cover these
needs but pay off all outstanding bills completely and build up a decent
profit margin in short order for us to keep going and improve things. It
will also allow us to take care of all upgrades etc that are outstanding,
although we initially paid for them to the suppliers it seems nobody there
has a record of it so we'll need to pay for them again for now to get them
taken care of quickly. We can look up the old paypal receipts for that
later.
Thank you all for your time and understanding and I look forward to hearing
from you all.
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