Help! After virus scan, Access to the specified device, path, or file is denied

Hork

Senior member
Mar 8, 2000
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My mother-in-law's computer was infected by SirCam. They bought McAfee, installed it and ran it. I also had them run the stand-alone "remove SirCam" utility that is linked to from the McAfee site.

Now that the computer seems clean, the programs on the desktop seem to be doing something weird. Whenever you click on one to open it, it gives an error message naming a file (a different one depending on which program you click on -- the file named seems to be related to the program being launched) and saying "Access to the specified device, path, or file is denied."

I'm doing this long-distance, so over the phone I had my inlaws check for the presence of the named file and look at its properties. Everything looks normal -- just the archive attribute is set.

Any reason why this would happen? Is there a fix?

Hork
 

Saltin

Platinum Member
Jul 21, 2001
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Off the top of my head, if this is a WIn2k box, perhaps the Virus scan app has messed up ownership of the files. I know in certain cases apps or services can take explicit ownership of files, and this can cause other services and users to be denied access.
If it is a Win2k box, check the properties of the file in question, then on the Security tab click advanced. Then select the Owner tab and ensure that the correct users are listed here.