I just received this e-mail from Kaypro (The REAL Kaypro)
Dear Friends:
We are very grateful for the overwhelming support we have received from you
following the hoax an unknown tried to perpetrate on our company and
customers. We wanted to update you as to the progress and the latest news.
We learned that we are not the only ones who were affected by this hoax. An
article was published on MSNBC regarding this issue. We've included a link
here for you to read. Kaypro is mentioned in the final paragraphs.
MSNBC News Item - 2-20-2001
Other good news, the ISP which hosted the mock site took it down as soon as
we notified them of the situation. Scotland Yard has been in contact with
us, and is in hot pursuit of the culprits. They have assured us they have an
excellent trace on these people, but that's all they would say. We are
hoping to hear more news about this soon.
Some customers have asked us how these people got a hold of the email
addresses. This is a tremendous concern for us also. We are confident that
they did not hack into our database. This is because we've received queries
from people who have never shopped at Kaypro, but who also got that email.
Additionally, many of our steady customers never received it. For this
reason, we believe the data came from an outside source, or sources, and a
relational database technique was used to put it all together.
None-the-less, we aren't taking any chances, and we have increased all of
the security features on our site. We have also tried to imagine every other
possible way they could have gotten this information, and have taken
precautionary measures in all of those areas, just to make sure. In the
end, we are relieved to know that encrypted card information is impossible
for them to get to. That is why they resorted to this tactic.
We would like to invite you to visit our new upgrade of the site. We have
added, as mentioned above, new security features, and also better customer
service features. For one, when your order is shipped now, you will receive
an email telling you it shipped, which will include the tracking number of
the package.
The site also tailors the postage rate to your zip code, which will result
in even lower shipping rates for our customers.
Finally, you will only need to enter your address and shipping information
once, then be able to access it every time you place an order. When you buy
something, it will prompt you to "Create a new account." Just fill in the
shipping and billing information the way you always have, then complete your
order. Next time you come to the site to make a purchase, you'll only need
to enter your email address and a password, and the purchase will be
complete.
As a suggestion to make the password easy to remember, we've designed it to
allow numbers, so just use your phone number as your password, and that will
make it easy to remember in the future.
Again, we thank all of you for the support you have shown us, and, as
always, we will be happy to answer any additional questions or concerns you
have.
We look forward to seeing you at our new site.
Sincerely,
Kaypro Customer Service