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HDD in external HDD dock not recognized??

P

pegasis

Member
I tested the HDD in the external HDD dock on both my windows 8.1 laptop and desktop, and neither would recognize the drives in the external HDD


I have now bought a new external HDD dock and tested it also, but my HDDs in the dock are still not recognized.

what am I missing???
 
Does the hard drive have data on it?

If not, you may need to go to Disk Management and create a partition.

If it does have data, while in Disk Management, make sure it has been assigned a drive letter.
 
Are your disks seen by other ways? Other external device or connected straight on the mainboard?

Maybe the HDD Dock needs drivers?
 
they can be seen when the drives are directly connected to the main board.

I have used both drives for back several times before, but all of a sudden they are not being recoginized when in a USB3 external drive dock
 
Make sure you have admin rights on your currently used account.
Make sure you have USB 3.0 drivers installed. Or make sure that the USB 3.0 device is plugged into USB 2.0 or USB 1.0 slot.

USB devices has a blue colored tip to the connector. 1.0 and 2.0 has a black tip.
 
You didn't state the type of drive, so this may or may not apply. But, if you have a jumper for master or slave, make sure it's set to master in the external enclosure.
 
I got it to work using external USB3 and logging into the admin account.

Very strange, I have never had to log into the admin account before.
only had to use my password (UAC) when running the software
 
pegasis said:
I got it to work using external USB3 and logging into the admin account.

Very strange, I have never had to log into the admin account before.
only had to use my password (UAC) when running the software
Click to expand...

I have randomly seen that exact same issue and it is rare but some hardware devices demand full admin rights and not a series of "GIVEN ADMIN RIGHTS" under a different account.
From what I have learned of the differences in that when companies still use old out dated code. While it still works but they are lazy to get that "WORKS WITH WINDOWS 7" validation sticker and they do not want shell out the extra $140,000 to get their stuff certified.
 
Now I can clone using an external USB 3.o HDD dock,
but my desktop will NOT recognized the same HDD that it recognized in the external HDD dock when the drive is installed in an external USB3 enclosure???


what gives
 
Possibly you just need to assign it a drive letter, but 7 generally does this automatically. Are other drives recognized in that enclosure?
 
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