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HDD crashes... out of warranty

U

UlricT

Golden Member
Is there anything I can do? My drive crashed on the 15th, could only run diagnostics today.

Maxtor DiamondMax
S/N: Y62AM9LE
Model: 6Y200P0063801
Status: Out of warranty
Exp date: 04/30/2005

This is the retail drive, which I thought had a 3 year warranty?

Any info, help would be appreciated...
 
what are you trying to do?

1. get information off the drive?
2. get a new drive?

yah.. i stay away from 1yr retail warratny's on HDD's.. i go for either 3 / 5

sry to hear your losses
 
Trying to get a new drive.

AFAIK, I bought this some time last september 😕. Dunno how that is one year.
 
Originally posted by: UlricT
Trying to get a new drive.

AFAIK, I bought this some time last september 😕. Dunno how that is one year.
Click to expand...

If you have the original receipt, try the vendor?
 
Warranty starts from date of purchase, not what is on the HD label or the vendors website. Find your receipt and call to have your HD replaced under warranty. If the 1st level tech says no, request calmly to speak to a supervisor and fax a copy of the receipt to them and they will provide a warranty concession.
 
gaahh... been searching for the receipt. Can't find it. I have the stuff that came with the retail box and the box itself. Teaches me not to scan my receipts 🙁
 
LOL, this is exactly what happened to me very recently. 😛 My out-of-warranty-by-nearly-a-month Maxtor drive decided to start giving "bad block" messages (seen through the Windows event log). I was quite surprised to see a 1-year warranty listed on the Maxtor site when I was thinking the whole time that it was a 3-year one.

Needless to say, I went out and bought a 5-year warranty'ed Seagate drive. 😉 Fortunately, the Maxtor drive was still in a workable condition and I was able to do an (almost) entire drive image, rather than resorting to data-only backups (which would mean I would have to set up my "working" Windows enviroment again, which is a pain).

Now I've got a warranty lasting until 2010! 😀
 
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