Hd failed, can't activate win 10 digital license... now what?

shabby

Diamond Member
Oct 9, 1999
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45
91
A friends laptop came with windows 8 and he installed the win 10 free upgrade, the hd failed so it got replaced, the windows key sticker on the bottom is smudged off, now windows 10 activation fails because there's no digital license or valid key.
Any solution for this?
 

Elixer

Lifer
May 7, 2002
10,371
762
126
A friends laptop came with windows 8 and he installed the win 10 free upgrade, the hd failed so it got replaced, the windows key sticker on the bottom is smudged off, now windows 10 activation fails because there's no digital license or valid key.
Any solution for this?
When he installed windows 10, did he not activate it?
If he did activate it, then, on a HD change, it will be automatic to re-activate.
Just download the win 10 ISO, and install that again, no need to input any keys.
 
Last edited:

shabby

Diamond Member
Oct 9, 1999
5,782
45
91
Nope nothing worked, nothing in the uefi bios.

When he installed windows 10, did he not activate it?
If he did activate it, then, on a HD change, it will be automatic to re-activate.
Just download the win 10 ISO, and install that again, no need to input any keys.
Yes it was activated, and i did download the image with the media creation tool, but it still can't activate.
 

Elixer

Lifer
May 7, 2002
10,371
762
126
Yes it was activated, and i did download the image with the media creation tool, but it still can't activate.
In that case... try this:
1) Press Windows + R on your keyboard. Type in the run box slui 4

2) Next press the 'ENTER' key

3) Select your 'Country' from the list.

4) Choose the 'Phone Activation' option.

5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

6) Explain your issue clearly to the support person.