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HD drive not reporting it's name??

D

dbarton

Senior member
I have three drives - XP Pro. All SATA.

Drive 0 and 1 both say WD500ect in the hardware tab of system.
Drive 2 only says "disk drive", and offers no info on what kind of drive it is.

(msinfo32 shows it as "Model: Not Available")
Western Digital's DLDIAG program reports it as a Seagate ST3500320as (which it is), and tests/report it as fine.

The drives all work fine, but this seems odd that the OS doesn't see it's name.
Any suggestions?
 
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Go to My Computer, right click on a drive select RENAME. Then make it anything you want it to be. Eg., "SATA 1," "SATA 2," . . . whatever.
 
The issue is not the formatted drive name. Those work fine and the drive is called "video".

It's the name of the raw model of drive that the OS normally sees, that is missing.
 
It could just be a weird firmware issue, have you tried any other tools? On Linux I'd suggest hdparm or smartmontools, but I don't know what similar tools exist for Windows.
 
Third party software seems to be able to read the drive name.
It's the OS - XP Pro - and other MS tools that don't seem to.
 
It doesn't matter at all - as long as the OS knows where to go and what to do. What you describe is simply a firmware thing in the particular drive.

BTW - what brand is it?
 
OK - all my Seagates are ID'd correctly by XP Pro. That happens because of firmware in the drive. In order to further fault isolate, can you shift it or swap it to a different mobo SATA port?
 
I had a secondary Seagate 200 GB IDE disk that didn't come up right in Vista. It'd also just say, "Disk Drive". As far as I could tell, there was nothing else wrong with the drive.
 
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