HD copy not working

[lenjack]

Just got myself an external usb drive for imaging or for copying. Boot drive is a sata 160g Western digital. External drive is a Simpletech 160g (actually also a 160g Western digital, though, different model). Both drives are ntfs. Using Western digital data lifeguard disk, I set it up to copy, internal sata to external usb. On screen indications show the process as proceeding normally. When finished, after a reboot, the external drive showsempty. When I go to properties, i get the message that the drive is not formatted. I've tried this 3 times with no luck.

OS is WXP with all updates. Any help is appreciated. Thanks

 

[Fraggable]

Some external USB drives come from the factory formatted using FAT32, something you can't normally do with WinXP. Maybe if you are trying to format it NTFS then use the software that came with it (designed for FAT32) there will be an issue? Usually the CD that came with the drive has a utility to re-format the drive FAT32.

 

[lenjack]

Disk management shows it to be ntfs, healthy (active). My internal drive is ntfs. Drag and drop works perfectly. Anyone else? Thanks.

 

[montag451]

Can you try reading it from another computer, and also, try writing data to it from another computer.
See if the problem is with your system, or the ext hdd.

 

[montag451]

One other thing,
have you got permissions sorted out to do this on your computer?

 

[lenjack]

As far as I know, I have all permissions as the only user and administrator. i don't think it's in the system or the external hard drive. It appears to be the backup software. Just downloaded true image 9 and it imaged perfectly to the external drive. So I guess the problem is resolved.

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