• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

HD consistently check volume bitmap

nycdude

Diamond Member
Hi all,

Is my wd 2tb hard drive doing south when windows constantly checks it for volume bitmap. I have another drive on order but want to make sure. Running win7 pro.

I will run the software for the drive to see.

Anyone experience this?

Thanks
 
Last edited:
Test the hard drive using either WD data lifeguard or Seatools by Seagate. I prefer Seatools.
 

Hey there nycdude, Happy New Year!

If you are checking the health of your drive with a manufacturer's tool it is recommended to use the tool from the specific manufacturer of your drive. In your case that would be WD Data Lifeguard Diagnostic. See if the drive passes both the quick and the extended tests. Here's a link: http://products.wdc.com/support/kb.ashx?id=QUey6Q
If you want some more detailed info I would recommend checking the drive with a tool taht can give you the raw values of the S.M.A.R.T. status and see what they can show you. Have in mind that they are listed in hexadecimal numbers. If you are not sure how to read them feel free to post them here and we will help you. I find this article pretty good in explaining the different parts of the S.M.A.R.T status: https://en.wikipedia.org/wiki/S.M.A.R.T.

Post back with some results 🙂

Captain_WD.
 
Hi all,

Is my wd 2tb hard drive doing south when windows constantly checks it for volume bitmap. I have another drive on order but want to make sure. Running win7 pro.

I will run the software for the drive to see.

Anyone experience this?

Thanks

Run crystaldiskinfo (portable version, free) on the HD, I am betting you will see lots of errors.
 
Last edited:
OK. I used the WD to do the quick test and it did not even finish.

I get this message:
Quicktest on drive2 did not complete. Status code=07(failed read test element) Failure checkpoint=102(unknown test) SMART self test did not complete on drive 2.

From this, I gather that the drive is on its last leg and I need to get all my data off it.

Concur?
 
Yes, get as many files as you can ASAP.
However, if you have something very important on it, it is FAR better to clone said drive, and work on the clone copy.
If it is very, very important, then don't mess with the HD anymore, take it to the pros.
 

If the drive fails the quick test it means that it is very close to failure so I would back everything up as soon as possible and consider replacing the drive. If the drive is still under warranty feel free to contact our support and apply for the RMA procedure to get a replacement drive. 🙂 Here are the contacts of our live support and some info on the RMA procedure:
Support: http://products.wdc.com/support/kb.ashx?id=Vf3uV6
RMA: http://products.wdc.com/support/kb.ashx?id=wPzHQP

Hit me up if you need any help 🙂

Captain_WD.
 
Back
Top