HD Audio Bus Driver not present and required

[Tristor]

I have an Asus P5K Deluxe Wifi and I can't get the drivers for the onboard sound to install under XP SP2. It gives the error "HD Audio Bus driver not present and required". I have been researching a solution to this problem extensively. The first step was to try KB888111 which is the HDA drivers/UAA. This said it installed, but no device appeared in device manager and when extracting the hotfix and trying to install the drivers manually it says that no HD audio devices are present. For all intents and purposes, as far as Windows is concerned, my onboard sound doesn't even exist.

I checked BIOS settings to make sure onboard sound was enabled and set to HD Audio mode, it is.


I am stumped. BIOS settings are correct, I am fully up to date XP with hotfix applied and latest sound drivers, and all other drivers are installed flawlessly, and I have nada.

Only thing I can think of is that it might have been caused by a BIOS update I did about 3 weeks ago trying to fix another issue (which ended up being fixed by RMAing the PSU).

Everything else is rock solid on the new build, finally, hoping somebody has an idea wtf. I would hate for it to be hardware, because I really don't have to have to go through the PITA involved in RMAing the mobo.

 

[robisbell]

make and model of motherboard, including version.

bios revision as well.

 

[Tristor]

Asus P5K Deluxe Wifi (said that in the first post actually)

The BIOS is revision 0705, which is the latest, I believe the revision that was on it when I got it was 0603, which would indicate that the board probably had been on the shelf since around sep 07

 

[dclive]

Originally posted by: Tristor
I have an Asus P5K Deluxe Wifi and I can't get the drivers for the onboard sound to install under XP SP2. It gives the error "HD Audio Bus driver not present and required". I have been researching a solution to this problem extensively. The first step was to try KB888111 which is the HDA drivers/UAA. This said it installed, but no device appeared in device manager and when extracting the hotfix and trying to install the drivers manually it says that no HD audio devices are present. For all intents and purposes, as far as Windows is concerned, my onboard sound doesn't even exist.

I checked BIOS settings to make sure onboard sound was enabled and set to HD Audio mode, it is.


I am stumped. BIOS settings are correct, I am fully up to date XP with hotfix applied and latest sound drivers, and all other drivers are installed flawlessly, and I have nada.

Only thing I can think of is that it might have been caused by a BIOS update I did about 3 weeks ago trying to fix another issue (which ended up being fixed by RMAing the PSU).

Everything else is rock solid on the new build, finally, hoping somebody has an idea wtf. I would hate for it to be hardware, because I really don't have to have to go through the PITA involved in RMAing the mobo.

http://vip.asus.com/forum/view...page=1&SLanguage=en-us

Are you doing that?

 

[robisbell]

uninstall KB 888111
Install REALTEK WDM R 184

 

[dclive]

Exactly, that's what the link says. Try it out and let us know, OP.

 

[Tristor]

So, I've tried that method, and no matter how it goes, it doesn't do anything. No extra device is installed, nothing, nada. Still doesn't work.

 

[Tristor]

If I can't figure this out soon I'm just going to buy an HT Omega Claro+ and pop it in. This is ridiculous

 

[Tristor]

I just picked up an X-Fi ExtremeGamer Fatality for $70 at best buy on sale, let's see if this works, if it doesn't, I have some deeper issue here which is going to make me extremely unhappy

 

[robisbell]

okay, when you uninstalled the KKB fix, did you reboot and double check that it had, and then installed the realtek drivers?
what does device manager show for your audio hardware?

 

[Tristor]

Booting into safe mode with the "View Hidden Devices" enabled, shows no audio hardware devices listed, with drivers or otherwise. It's like the sound doesn't exist at all.

Although, I'm not so worried about it now. The X-Fi card works fine, and so I'm happy. I'm rocking Crysis at 1920x1200, 4x FSAA on high settings and it's smooth as glass, so I'm happy and I'm not so worried about getting the onboard sound fixed now.

 

[robisbell]

I'd be concerned with it, means the mobo may be failing and let's see. it could take out your ram, cpu, video card, audio card, etc..

 

[fjaler]

I was googling "HD audio bus asus" to try and find the solution to what seems to be the same problem as you are having. I was trying to install the sound drivers from the motherboard driver disc and got almost the same error message as you. But then I realized I had disabled the onboard sound controller and put in the sound card from my old computer.

Could it be that your onboard sound controller is disabled in the bios?